Affordable Plumbing & HVAC Repairs in South Jordan, UT

What do you need to make your home or business more functional and comfortable? You can find most of the services at Western Heating and Air. We offer plumbing services and full-service HVAC assistance, including AC repair in South Jordan, UT. 

The seasons in South Jordan shift from one extreme to another. Winters bring bitter temperatures that drop well below freezing. Summers introduce scorching heat that rises into the high 90s. 

These extremes can wreak havoc on your plumbing and HVAC systems, especially without regular maintenance and prompt repairs. You need a professional team that does it all. 

Western Heating and Air aims for exceptional service. We have 30 years of industry experience ensuring we handle each job with care. Contact us for help with your plumbing and HVAC in South Jordan, Utah.

Call our team at (801) 224-8899 to schedule heating, cooling, or plumbing services in South Jordan, UT!

HVAC Contractors in South Jordan, UT

Finding a reputable furnace and AC service in South Jordan, UT, is imperative. It’s not just your property’s comfort at stake. A nonfunctioning HVAC system can also harm your health, building, and plumbing. 

Trust us. We’d know because our team takes emergency calls from South Jordan customers with frozen or burst pipes. You might also need additional services that go beyond average repairs, such as:

• Ductwork cleaning: Your ductwork serves as a highway for air to move throughout your home or business. Dirty ductwork transports dust, pollutants, and other nasty particles throughout the building. Plus, damaged ducts will also allow air to escape, decreasing indoor comfort and energy efficiency. 
• Indoor air quality enhancements: You shouldn’t suffer from respiratory symptoms year-round, especially in your own home. We can install air scrubbers and whole-home humidifiers to make your air more breathable and comfortable, no matter the season. 
• Thermostat services: Most thermostats only last about 10 years before their connections weaken and their interface fails. We can install upgraded technology for better temperature control. 

Fortunately, air conditioner and furnace repair in South Jordan, Utah, is just one call away. Discover signs that indicate you need HVAC services and what we can do to help below.

Professional Cooling Services

Indoor heating and air conditioning may have once been a luxury, but today they’re a necessity. The summers can get hot, and you need an air conditioner you can rely on to keep your home feeling comfortable.

When it comes to air conditioners, we offer:

• AC Repairs: If your current system is having issues, our professionals can work on any AC system regardless of brand, type, or year built.
• AC Installation & Replacement: Need a new AC system? We’ve got you covered for expert installation and replacement services.
• AC Maintenance: We go through a 30-point checklist of items in our tune-up process.

AC Repair in South Jordan, UT

Did we mention that Utah temperatures are scorching hot? No one wants to get caught without a working air conditioner under the best circumstances. Our air conditioning services can rescue you from the relentless desert heat. 

How can you tell you need AC repair in South Jordan? We recommend keeping an eye out for:

• You can’t quite get comfortable. The air feels moist and warm, no matter your temperature settings. You might also become distracted by obnoxious noises and stinky smells. 
• Your energy bills have sharply risen. Did you shell out so much money this time last year? Sure, air conditioning gets expensive, but it’s never been this pricey. 
• The cycles seem off. Your unit either cycles for too long or not long enough. It starts and stops constantly without much temperature change. 

The crew at Western Heating, Air & Plumbing has numerous solutions to solve these and other cooling problems. 

First, let us introduce you to the basics. Every air conditioner needs annual maintenance. We recommend scheduling an appointment in early spring before you must rely on your cooling system. 

You might also need repair services to address any faulty or broken components. Drain line clogs, refrigerant leaks, and broken fan belts are common occurrences as systems age. That brings us to the topic of air conditioner replacement. 

Households in South Jordan, Utah, give their air conditioners a robust workout each summer. The average air conditioner can last 10 to 20 years, give or take. Start budgeting for a new system when your warranty expires. We offer specials and financing to help you manage the installation costs. 

Heating and Furnace Repair in South Jordan, UT

You can’t forget about essential heating services like furnace repair in South Jordan, UT. After all, local temperatures can drop into the low 20s at night. A heating system that stops working endangers your plumbing, comfort, and safety. 

Our experienced team can work with most heating systems, including:

• Gas and electric furnaces: You might need furnace repair in South Jordan at any given moment. You can’t afford to wait one or two days for assistance with frigid air gradually infiltrating your home. 
• Heat pumps: Do you have a ground-source, water-source, or air-source heat pump? Our HVAC contractors can fix all three!  
• Boilers: Many homeowners convert to boilers because of their advanced comfort and higher energy efficiency. We can expertly install, maintain, and repair yours.

Like air conditioners, heating systems require consistent servicing from skilled contractors. A long-lasting heating system requires:

• Professional Heater installation: Unskilled installation attempts are disasters waiting to happen. So many things can go wrong, like choosing the wrong unit size or insecurely attaching parts. 
• Timely Heating repairs: Letting small problems slide allows them to snowball into more expensive issues. Don’t wait to call us about fixing your heating system. 
• Consistent maintenance: Maintenance appointments are the key to HVAC longevity. Your technician can ensure every component works as expected and perform small tune-ups to improve overall performance. 

You’re less likely to face a sudden heating emergency in the dead of winter with annual maintenance, prompt repairs, and expert installation. Turn to Western Heating and Air for all three at (801) 224-8899.

Affordable Plumber in South Jordan, UT

Western Heating and Air offers more than South Jordan air conditioning and heating services. We also provide reliable plumbing services for households and businesses. You can reach us for routine services and plumbing emergencies. 

After all, your modern lifestyle depends on clean, running water on demand. Without it, you can’t practice basic hygiene and housekeeping without a struggle. You also require fresh tap water to survive.

What might a plumbing emergency look like? Our plumber in South Jordan, Utah, recommends calling for immediate assistance when:

• Sewage lines or septic tanks back up: Waste management plumbing systems transport black water, or water containing raw sewage, away from your home. You could face considerable health hazards if these systems release black water back into your home.
• Water lines break: Broken water lines can creep up on you and cause significant structural damage. If you notice signs of flooding in the basement, garage, or lowest building level, contact our emergency plumber in South Jordan, UT, immediately. 
• You can’t access hot water: Water heater failure is a big concern during icy winter weather. We can check for gas leaks or blocked valves to get your water heater up and running again. 
• Severe clogs prevent drains from flowing: If you constantly wrestle with standing sink or shower water, you might face a more significant issue as debris builds up. Our plumbers can quickly remove stubborn clogs to make the water drain faster. 
• Faucets and other components leak: Slow leaks are deaths by a thousand cuts in the plumbing world. They drive your water bill up and may cause water damage while flying under the radar. 
• A pipe bursts: You’ll immediately notice a burst pipe when a flood of tap water greets you. The sooner a plumber stops and fixes the damaged pipes, the less you’ll struggle with restoration.

Whether you need fixture installation or a fast response to a significant emergency, you can always depend on Western Heating and Air for your plumbing needs.  

Contact the plumbing professionals at Western today by calling (801) 224-8899.

Western Savings Club

We take pride in making plumbing, heating, and AC repair in South Jordan, Utah, more affordable for everyone. That’s why we created the Western Savings Club. What you pay for membership you get back in peace of mind. 

Plus, membership fees practically pay for themselves through our exclusive HVAC advantages:

• Discounts: We shave five percent off of new equipment and air duct cleaning services and 10% off repairs and indoor air quality enhancements. 
• Priority service: Club members don’t have to wait to receive services. 
• Waived fees: We won’t charge you dispatch or overtime fees for our services. 
• Maintenance services: Let us coordinate maintenance services. You can relax! 

These benefits carry over into our plumbing services. We take 10% off service repairs and water conditioning services and 5% off water heater installation. You’ll also qualify for professional plumbing inspections and water tank flushes.

How’s that for a deal? When you sign up, you prioritize savings, system performance, and your comfort. Since these regular services translate into longer system lifespans, you’ll also invest in your home or business’s future. 

HVAC and Plumbing Coupons

Did we mention we love helping our customers save money? It’s one of our passions right next to quality HVAC and plumbing services in South Jordan, Utah. Before you call us, peruse our specials to see whether one of our coupons applies to your service needs. 

Our team understands that expensive surprises can weigh on your bank account and mind. However, the last thing a responsible homeowner should do is put off professional services because of a tight budget. 

Therefore, we provide numerous ways for customers to save money and proactively protect their comfort, health, and modern conveniences. Remember to check back occasionally since our coupons periodically change. 

You can also explore our financing options for more expensive services like installations and replacements. Our financing partners can point you toward affordable plans with monthly payments to help you maintain a balanced budget without sacrificing comfort. 

Why Choose Us for Plumbing and HVAC in South Jordan, UT, Needs?

Who are we, anyway? Western Heating and Air began three decades ago in 1995. We’ve provided plumbing, heating, and AC repair in South Jordan, Utah, and surrounding communities since we opened our doors. As a locally owned and operated company, we are passionate about providing hard-working locals with the service and comfort they deserve. 

We find pleasure in simple joys, like Oquirrh Mountain Utah Temple’s striking silhouette against the sky. Our team takes pride in the area’s unique culture and heritage, which the Gale Center of History and Culture beautifully showcases. But most of all, we love serving our neighbors through:

• Predictable appointment times: Our technicians and plumbers aim for a two-hour window after you contact us. 
• Satisfaction guaranteed: We do it right the first time or fix it as soon as you alert us. 
• Unmatched customer service: Our crew is professional yet courteous when they interact with customers. 
• Personalized advice: Our role as professionals is to recommend solutions that suit your needs and budget.

Make Western Heating and Air your South Jordan air conditioning and heating contact. Call (801) 224-8899 or contact us online with any inquiries. We look forward to making you yet another repeat customer in Salt Lake County, Utah. Learn more today.

Customer Reviews

Your neighbors and community members have great things to say about our HVAC and plumbing experts. Don’t take our word for it. See for yourself below! 

Western Heating, Air & Plumbing

4.9

Based on 2650 reviews

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Brent B.

04:02 08 Apr 26

We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.

Brent B.

04:02 08 Apr 26

We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.

Jake Babcock

21:08 06 Apr 26

Seth was super knowledgeable, helpful, and kind!

Jake Babcock

21:08 06 Apr 26

Seth was super knowledgeable, helpful, and kind!

Joy Pickett

18:23 27 Mar 26

Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie

Joy Pickett

18:23 27 Mar 26

Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie

suzanne Moss

17:34 24 Mar 26

Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.

suzanne Moss

17:34 24 Mar 26

Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.

T Russell

21:04 23 Mar 26

Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb

T Russell

21:04 23 Mar 26

Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb

Linda Peterson

20:02 07 Mar 26

Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson

Linda Peterson

20:02 07 Mar 26

Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson

Maria Schindler

01:13 27 Feb 26

I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.

Maria Schindler

01:13 27 Feb 26

I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.

Bobbi Metz

02:06 01 Dec 25

I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.

Response from the owner 16:09 01 Dec 25

Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!

Bobbi Metz

02:06 01 Dec 25

I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.

Response from the owner 16:09 01 Dec 25

Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!

Grace Baker

22:06 29 Nov 25

Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.

Response from the owner 16:08 01 Dec 25

Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!

Grace Baker

22:06 29 Nov 25

Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.

Response from the owner 16:08 01 Dec 25

Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!

Parker Anderton

01:15 27 Nov 25

Aiden was amazing

Response from the owner 16:08 01 Dec 25

Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!

Parker Anderton

01:15 27 Nov 25

Aiden was amazing

Response from the owner 16:08 01 Dec 25

Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!

Deborah Threet

17:23 25 Nov 25

Jose is the best, and i want him to come back everytime i need HVAC services.

Response from the owner 16:07 01 Dec 25

Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!

Deborah Threet

17:23 25 Nov 25

Jose is the best, and i want him to come back everytime i need HVAC services.

Response from the owner 16:07 01 Dec 25

Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!

Gail Grove

21:08 24 Nov 25

Response from the owner 16:07 01 Dec 25

Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!

Gail Grove

21:08 24 Nov 25

Response from the owner 16:07 01 Dec 25

Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!

Barbara Lovell

18:07 24 Nov 25

I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!

Response from the owner 16:06 01 Dec 25

Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!

Barbara Lovell

18:07 24 Nov 25

I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!

Response from the owner 16:06 01 Dec 25

Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!

Courtney Stratton

00:06 20 Nov 25

Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.

Response from the owner 19:16 20 Nov 25

Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!

Courtney Stratton

00:06 20 Nov 25

Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.

Response from the owner 19:16 20 Nov 25

Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!

Rob Wyckhuyse

22:16 19 Nov 25

All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.

Response from the owner 14:24 10 Jan 25

Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!

Rob Wyckhuyse

22:16 19 Nov 25

All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.

Response from the owner 14:24 10 Jan 25

Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!

Steven Hall

20:05 19 Nov 25

Jose and James were great - efficient and professional

Response from the owner 20:58 13 Nov 25

Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!

Steven Hall

20:05 19 Nov 25

Jose and James were great - efficient and professional

Response from the owner 20:58 13 Nov 25

Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!

Tim Larsen

15:17 19 Nov 25

Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.

Response from the owner 19:15 20 Nov 25

Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!

Tim Larsen

15:17 19 Nov 25

Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.

Response from the owner 19:15 20 Nov 25

Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!

Jason D

21:28 11 Oct 25

This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.

Jason D

21:28 11 Oct 25

This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.

Tifani Dulaney

21:28 13 Apr 24

Hunter was great !!! Airconditioner is all ready to go for summer

Tifani Dulaney

21:28 13 Apr 24

Hunter was great !!! Airconditioner is all ready to go for summer

Kevin Miller

12:41 13 Apr 24

Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left

Kevin Miller

12:41 13 Apr 24

Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left

Sasha Zoumadakis

18:57 10 Apr 24

Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!

Sasha Zoumadakis

18:57 10 Apr 24

Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!

Judy Weaver

18:46 10 Apr 24

Jose was excellent very personable and I will definitely use them again

Judy Weaver

18:46 10 Apr 24

Jose was excellent very personable and I will definitely use them again

Susan WILDE

23:29 09 Apr 24

Very professional, right on time, service was appreciated.

Susan WILDE

23:29 09 Apr 24

Very professional, right on time, service was appreciated.

Daniel Smalley

20:00 03 Apr 24

I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!

Daniel Smalley

20:00 03 Apr 24

I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!

Jason Childs

22:26 08 Mar 24

Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.

Jason Childs

22:26 08 Mar 24

Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.

Steve Osborn

04:18 29 Feb 24

We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.

Steve Osborn

04:18 29 Feb 24

We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.

Bill Henderson

01:13 26 Jan 24

Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.

Bill Henderson

01:13 26 Jan 24

Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.

Frequently Asked Questions

HVAC and plumbing are complex topics. Many of our customers come to us with questions. We responded to a few queries below to provide extra information.