Commercial HVAC Services Sandy UT

Western Heating, Air & Plumbing provides commercial HVAC services in Sandy, UT, for business owners and property managers who need reliable heating and cooling at office buildings, retail spaces, warehouses, and industrial facilities. A commercial HVAC failure affects not just comfort – it also affects your operations, your staff, and your customers. Our certified HVAC technicians in Sandy respond quickly, work efficiently, and keep your system running through the city’s demanding summer heat and cold winters.

We have been locally owned and operated since 1995, serving businesses across Salt Lake County with licensed, drug-tested, and background-checked technicians on every job. Contractor License #12525455-5501.

Call 385-233-9556 to schedule a free site visit and estimate.

Why Sandy Businesses Need Professional Commercial HVAC Service

Sandy businesses need professional commercial HVAC service because the local climate, building diversity, and elevation create unique operational demands for every HVAC system.

Sandy’s commercial landscape covers a wide range of property types. The State Street and 10000 South corridors are lined with retail centers, medical offices, and service businesses. The areas near I-15 host warehouses, distribution centers, and light industrial operations. Office parks and corporate campuses sit throughout the city’s residential and mixed-use zones.

Each property type has its own requirements. A medical office needs consistent temperature and air quality for patient comfort and regulatory compliance. A warehouse needs high-capacity airflow that withstands continuous industrial conditions. A retail storefront needs zoned control to keep customers comfortable while avoiding energy waste in unoccupied areas.

Sandy also sits at 4,450 feet above sea level, where AC systems work harder than they would at lower elevations. The Wasatch foothills push fine dust and debris into outdoor equipment year-round, and the Salt Lake Valley inversion season concentrates airborne particulates that cycle through commercial ventilation systems. These local conditions make professional installation, correct system sizing, and scheduled maintenance more important here than in lower-elevation areas.

Commercial HVAC Services We Offer in Sandy

Our team handles installation, repair, and maintenance for all major commercial system types across Sandy. Here is what we cover:

• Commercial HVAC installation and replacement
• Commercial HVAC repair
• Commercial HVAC maintenance and tune-ups
• Rooftop units (RTUs)
• Split systems and packaged units
• Variable refrigerant flow (VRF) systems
• Ductless mini-splits for zoned control
• Central air conditioners and ducted heat pumps
• Cold climate heat pumps
• Gas, electric, and condensing furnaces
• Air handlers and zoning controls
• Indoor air quality systems including humidifiers, air purifiers, and UV sanitizers
• Commercial ductwork installation and cleaning
• Emergency commercial HVAC service

Commercial HVAC Installation and Replacement Sandy UT

We offer HVAC installation and replacement in Sandy for new builds, full remodels, and aging systems that have reached the end of their useful life. Getting the installation right from the start determines how efficiently your system runs for the next 15 to 25 years.

Oversized commercial HVAC systems short-cycle – they turn on and off too quickly to properly condition the air, which raises energy costs and wears out components faster. Undersized systems run continuously and still cannot maintain the right temperature during peak load periods. Sandy’s elevation and seasonal climate data factor directly into our sizing calculations.

Our installation process covers every step:

• Free site visit and load calculation
• Equipment recommendations based on your building’s layout, occupancy, and use
• Upfront pricing with no hidden fees
• Permit handling and Sandy City code compliance
• Professional installation with property protection throughout
• System testing and commissioning before handover
• Customer walkthrough and warranty setup

We install rooftop units, split systems, VRF systems, ductless mini-splits, and packaged units for all commercial property types in Sandy.

Commercial HVAC Repair Sandy UT

We offer commercial HVAC repair service for all major brands and configurations in Sandy. Our certified technicians accurately diagnose the problem and aim to complete most repairs in a single visit, using fully stocked service vehicles.

A commercial HVAC breakdown during Sandy’s summer heat or winter cold can shut down your business, trigger regulatory issues for healthcare facilities, and cost you money every hour it runs unresolved. We respond quickly and work to get your system back online with minimal disruption.

Common commercial HVAC problems we fix in Sandy include:

• Weak or Inconsistent Airflow: Often caused by blower motor faults, duct leaks, or clogged filters loaded with Wasatch foothills dust.
• Refrigerant Leaks: Low refrigerant levels reduce cooling capacity and risk compressor damage if left unaddressed.
• Frequent Cycling: Usually points to an oversized system, thermostat fault, or electrical issue.
• Unusual Noises: Banging, grinding, or hissing sounds indicate mechanical problems that worsen quickly under continuous commercial operation.
• Frozen Evaporator Coils: Typically caused by restricted airflow or refrigerant loss.
• Failed Compressors and Capacitors: Common in Sandy due to high summer heat load and wide daily temperature swings.
• Electrical Faults and Tripped Breakers: More frequent in older Sandy commercial buildings with aging electrical infrastructure.
• Thermostat and Control Failures: Cause temperature inconsistencies across zones and wasted energy.
• Clogged Drain Lines and Water Leaks: Blocked condensate lines cause water backup and potential property damage.

Commercial HVAC Maintenance Sandy Utah

Scheduled commercial HVAC maintenance is the most cost-effective way to protect your heating and cooling system. Skipping HVAC maintenance leads to higher energy bills, reduced equipment life, and breakdowns during peak business hours. It can also void manufacturer warranties, which require documented professional service to remain valid.

Our commercial maintenance visits in Sandy include:

• Full system inspection of all major components
• Indoor and outdoor coil cleaning to remove Wasatch dust accumulation
• Refrigerant pressure check and leak detection
• Capacitor and contactor testing
• Electrical component check and connection tightening
• Blower motor service and lubrication
• Thermostat calibration and zoning control check
• Condensate drain flush and line inspection
• Filter inspection and replacement
• Belt and pulley inspection on applicable systems
• Full performance test on every unit before the technician leaves

Most commercial systems in Sandy should be serviced at least twice a year – in spring before the cooling season and in fall before the heating season. High-use facilities such as restaurants, healthcare offices, and other business operations often benefit from quarterly service.

Rooftop Units Sandy Utah

Western Heating, Air & Plumbing installs, repairs, and maintains rooftop units for commercial buildings in Sandy. RTUs are the most common primary HVAC equipment in Sandy’s mid-size commercial properties, including office buildings along 9000 South and 10600 South, retail centers, and light industrial facilities near the I-15 corridor.

Our technicians are trained in rooftop unit service and follow strict safety protocols on every rooftop job. Sandy’s elevation and intense UV exposure accelerate wear on RTU components, particularly compressors, fan motors, and economizer dampers.

RTU services we provide in Sandy include:

• New RTU installation for new builds and full replacements
• RTU repair for failing or malfunctioning systems
• Routine RTU maintenance and seasonal tune-ups
• Compressor, fan motor, and belt replacement
• Refrigerant top-offs and leak detection
• Economizer service and damper repair
• Filter changes and coil cleaning
• Electrical and control panel inspection

Business Properties We Serve in Sandy

We provide commercial HVAC service to a wide range of facility types across Sandy and Salt Lake County. Each property type has different system requirements, load profiles, and service schedules.

• Office Buildings and Corporate Campuses: Office buildings in Sandy typically require multi-zone systems that provide separate temperature control for conference rooms, open floor plans, and server rooms. Server rooms generate consistent heat regardless of occupancy and often need dedicated cooling units that operate independently from the main building system.
• Retail Stores and Shopping Centers: Retail spaces experience constant load changes from foot traffic, frequent door openings, and varying occupancy throughout the day. Zoned systems allow high-traffic areas like entrances and checkout zones to be conditioned separately from stockrooms and low-traffic sections, which reduces energy waste.
• Medical and Healthcare Offices: Medical facilities in Sandy must maintain precise temperature ranges and air quality standards that go beyond standard comfort requirements. These properties require more frequent filter changes, stricter maintenance documentation, and in some cases, dedicated ventilation systems to meet health and safety regulations.
• Educational Institutions: Schools and training facilities have large open spaces that fill and empty throughout the day. This can create significant swings in cooling and heating load. Systems must handle peak capacity during occupied hours and scale back efficiently during evenings, weekends, and school breaks.
• Government Facilities: Government buildings are often subject to specific energy-efficiency standards and require complete permit documentation for all HVAC installations, replacements, and modifications.
• Warehouses and Light Industrial Spaces: Warehouses have high ceilings, large open floor areas, and heat-generating equipment, all of which require high-capacity systems with strong airflow distribution. Sandy’s industrial corridor near I-15 also presents ongoing challenges with dust infiltration into outdoor HVAC equipment.
• Restaurants and Food Service Operations: Commercial kitchens generate significant heat and airborne grease that quickly accumulate inside HVAC components. These facilities require makeup air systems that balance kitchen exhaust with fresh air intake and typically need quarterly maintenance to prevent performance loss due to grease and particulate accumulation.
• Hospitality and Multi-Tenant Properties: Hotels and multi-tenant buildings require individual zone control across many units, which demands careful system balancing and regular thermostat calibration to maintain consistent comfort throughout the property.

24-Hour Phone Response for Emergency Commercial HVAC Service in Sandy

Commercial HVAC failures do not follow business hours. A system that shuts down overnight can result in a facility not being ready to open in the morning, employees working in unsafe conditions, or a medical or food service operation facing compliance issues.

Western Heating, Air & Plumbing offers 24-hour phone response for commercial HVAC emergencies across Sandy. A real person answers after hours, including weekends and holidays.

Once you call, we dispatch quickly and arrive in fully stocked service vehicles carrying parts for the most common commercial system faults. Our technicians diagnose the problem accurately and work to restore your system with minimum disruption to your operations. Most emergency repairs are completed in a single visit.

Why Sandy Businesses Choose Western Heating, Air & Plumbing

Sandy businesses choose us because commercial HVAC work requires a different level of expertise, speed, and accountability than a residential service call.

• Free Site Visits and Estimates. We assess your property, run load calculations, and give you upfront pricing before any work begins.
• Licensed and Background-Checked Technicians. Every technician holds Contractor License #12525455-5501, is drug-tested, and passes a background check. NATE-certified.
• Experience With Commercial System Types. Our team works on rooftop units, VRF systems, packaged units, and large-scale ductwork across all commercial property types in Sandy.
• All Major Brands Serviced. We diagnose and repair every major commercial HVAC brand, so you do not need a specialty contractor for each system.
• 24/7 Emergency Phone Response. A real person answers after hours, every day of the year.
• Locally Owned Since 1995. We are a Sandy-area business. We serve the same commercial corridors we work in, and we have been doing so for nearly 30 years.
• Award-Winning Service. Best of Utah Valley winner, BBB-accredited, backed by thousands of 5-star reviews from businesses and homeowners across Salt Lake County.

Financing for Commercial HVAC Systems in Sandy

A new commercial HVAC system is a significant capital investment, and the right system for your building may not always fit within an immediate budget. Western Heating, Air & Plumbing works with trusted lending partners to offer financing options for commercial installations and replacements in Sandy. Spreading the cost over time allows your business to get the right system installed now without a full upfront outlay, while the improved efficiency of a new system helps offset the monthly payment through lower energy costs.

Financing is available on commercial installations and replacements across all property types in Sandy. Ask our team about current plans and terms when you schedule your free site visit.

Save on Commercial HVAC Service Through the Western Savings Club

The Western Savings Club helps Sandy businesses reduce long-term HVAC costs through ongoing coverage, priority scheduling, and service discounts – all at a lower cost than managing individual service calls.

Members receive:

• 10% off service repairs
• 10% off indoor air quality products
• 5% off new system installations
• Priority scheduling for emergency calls
• No overtime charges, including weekends
• Waived dispatch fee when repairs are completed
• Year-round maintenance coverage

For commercial properties, the Savings Club provides maintenance records useful for warranty claims and property management reporting, along with priority access during peak demand periods when scheduling fills up across Sandy.

The Red Handkerchief Promise

Our owner Ryan’s father always carried a red handkerchief while working on his farm. He used a fresh one every day as a small symbol of showing up and giving his best no matter what the job required.

Every commercial job our team takes in Sandy is held to that standard. We show up prepared, work cleanly, and do not leave until the system is performing correctly and your facility is ready to operate. If you are not satisfied with the quality of our work, let us know, and we will make it right at no additional cost.

That is the Red Handkerchief Promise.

Schedule Commercial HVAC Service in Sandy Today

Sandy businesses can schedule commercial HVAC service with Western Heating, Air & Plumbing by calling 385-233-9556 for a free site visit and estimate. Our team provides comprehensive HVAC services throughout Sandy and Salt Lake County, including new installations, system replacements, repairs, and ongoing maintenance plans for all facility types.

Our certified technicians will assess your facility, evaluate your current system, and recommend the right solution for your building’s needs and budget, with upfront pricing before any work begins.

Local Commercial HVAC Service Near You

We are based at 9192 S 300 W, which keeps our team close to every commercial property we serve in Sandy, UT (zip codes 84047, 84070, 84090, 84091, 84092, 84093, and 84094).

We also serve commercial clients in surrounding Salt Lake County and Utah County communities, including Draper, Midvale, West Jordan, South Jordan, Cottonwood Heights, Murray, Holladay, Riverton, Lehi, and Salt Lake City.

Western Heating, Air & Plumbing

9192 S 300 W Sandy, UT 84070
United States
385-233-9556

Open 24 Hours

Western Heating, Air & Plumbing

4.8

Based on 2666 reviews

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Helaman Suesue

3 weeks ago

Just waiting on my rebate to officially give them that fifth star — LOL. Western Heating, Plumbing & Air did an outstanding job! Brent was awesome from the first visit, and the whole crew was top-notch. Brent was a great salesman, Brian and his dad killed it on the HVAC install, and Derek and his plumbing team were fast, clean, and super friendly. Highly recommend them!

Helaman Suesue

3 weeks ago

Just waiting on my rebate to officially give them that fifth star — LOL. Western Heating, Plumbing & Air did an outstanding job! Brent was awesome from the first visit, and the whole crew was top-notch. Brent was a great salesman, Brian and his dad killed it on the HVAC install, and Derek and his plumbing team were fast, clean, and super friendly. Highly recommend them!

John Sanders

4 weeks ago

John Sanders

4 weeks ago

Randy & Meri Stoddard

4 weeks ago

Zack was very knowledgeable and skilled. He also was very professional and wore coverings for his boots..He flushed our water heater out and checked the pressure as well as checking all our taps.. He is a very valued employee for you. Thank you Zack.

Randy & Meri Stoddard

4 weeks ago

Zack was very knowledgeable and skilled. He also was very professional and wore coverings for his boots..He flushed our water heater out and checked the pressure as well as checking all our taps.. He is a very valued employee for you. Thank you Zack.

DIAnne Harter

1 month ago

Zach was great. Took a look at my issue (leak behind built in fridge/freezer), assessed what needed to be done, gave me a bid and once I approved it went to work on the repair. He was done within a couple of hours including running to get needed supplies. He was friendly and efficient.

DIAnne Harter

1 month ago

Zach was great. Took a look at my issue (leak behind built in fridge/freezer), assessed what needed to be done, gave me a bid and once I approved it went to work on the repair. He was done within a couple of hours including running to get needed supplies. He was friendly and efficient.

Robin

2 months ago

Was skeptical first about HVAC companies. I ended up having an experience with Western that I thought was pretty good. I used to be a client of Ron Turner. He’s been servicing me for years. I have a really Furnace the tech said it was about from 2003. Brandon King came out here to help me get my unit running. I’m always worried that people will try to upsell me or take advantage of me. What I realized is that Brandon was just genuinely there to help me. We actually just had a small thermostat issue that he was able to fix. I didn’t feel pressured to do anything I didn’t wanna do. I’m glad Ron chose Western as his go to guys.

Robin

2 months ago

Was skeptical first about HVAC companies. I ended up having an experience with Western that I thought was pretty good. I used to be a client of Ron Turner. He’s been servicing me for years. I have a really Furnace the tech said it was about from 2003. Brandon King came out here to help me get my unit running. I’m always worried that people will try to upsell me or take advantage of me. What I realized is that Brandon was just genuinely there to help me. We actually just had a small thermostat issue that he was able to fix. I didn’t feel pressured to do anything I didn’t wanna do. I’m glad Ron chose Western as his go to guys.

Robby Walton

2 months ago

Absolutely do not do business with Western Heating and Air!! Avoid at all costs. I paid $15,000 for a new furnace and AC Unit. 4 days later and the new AC unit is not working properly. Called to make an appointment to get it fixed. Technician did not show up to the appointment. You can’t actually get ahold of them, just the scheduling team and the scheduling team cannot even contact the technicians directly. Poorly run company with poor processes. My house is still 80 degrees and I have 3 little kids.

Robby Walton

2 months ago

Absolutely do not do business with Western Heating and Air!! Avoid at all costs. I paid $15,000 for a new furnace and AC Unit. 4 days later and the new AC unit is not working properly. Called to make an appointment to get it fixed. Technician did not show up to the appointment. You can’t actually get ahold of them, just the scheduling team and the scheduling team cannot even contact the technicians directly. Poorly run company with poor processes. My house is still 80 degrees and I have 3 little kids.

Irene Smith

2 months ago

Jayden, really went the extra mile! He explained things clearly, wrote down options… & showed me the info on his iPad (I took photos of options)! We decided on a plan: today & also next fall, how to follow up with rest of proposal! He was very positive, polite, friendly & helpful. Thx so much!!😊 He also trimmed my bushes!!!!

Irene Smith

2 months ago

Jayden, really went the extra mile! He explained things clearly, wrote down options… & showed me the info on his iPad (I took photos of options)! We decided on a plan: today & also next fall, how to follow up with rest of proposal! He was very positive, polite, friendly & helpful. Thx so much!!😊 He also trimmed my bushes!!!!

Holly Smith

2 months ago

Jaden was awesome.

Holly Smith

2 months ago

Jaden was awesome.

Joe Lopez

2 months ago

Every technician we have interacted with has been knowledgeable and great to work with.

Joe Lopez

2 months ago

Every technician we have interacted with has been knowledgeable and great to work with.

Melanie Wiener

3 months ago

Melanie Wiener

3 months ago

Sariah Hurley

3 months ago

We had an AC tune-up done by Jaden with Western, and he was fantastic. He was very thorough and took the time to clearly explain what he was seeing and how each part of the system was performing. He provided multiple estimates and walked us through options ranging from a full repair to smaller “band-aid” fixes based on our current budget and needs. I really appreciated how he explained why certain readings looked the way they did and offered honest, practical suggestions. Very professional and easy to work with. Highly recommend!

Sariah Hurley

3 months ago

We had an AC tune-up done by Jaden with Western, and he was fantastic. He was very thorough and took the time to clearly explain what he was seeing and how each part of the system was performing. He provided multiple estimates and walked us through options ranging from a full repair to smaller “band-aid” fixes based on our current budget and needs. I really appreciated how he explained why certain readings looked the way they did and offered honest, practical suggestions. Very professional and easy to work with. Highly recommend!

Jamie Resch

3 months ago

We've been with Western for a few years now. They have always done a very good job for us!
***
5/2026 I wanted to come update my review on Western. Our HVAC system needs to be replaced and it was obvious we wanted Western to perform that service. We also got two other bids just to ensure we're getting the best deal. Western came in with a premium unit at a higher than premium cost. Even though an expert came into my home, he did not offer us the proper system until we asked for it. Once we had the correct unit, he still offered a mediocre HVAC system at a higher than premium price. Once we pushed back they came down substantially. My advice is realize their private equity investors are their top priority, not their customers. And to fight for a fair price because that will not be offered up by them.

Jamie Resch

3 months ago

We've been with Western for a few years now. They have always done a very good job for us!
***
5/2026 I wanted to come update my review on Western. Our HVAC system needs to be replaced and it was obvious we wanted Western to perform that service. We also got two other bids just to ensure we're getting the best deal. Western came in with a premium unit at a higher than premium cost. Even though an expert came into my home, he did not offer us the proper system until we asked for it. Once we had the correct unit, he still offered a mediocre HVAC system at a higher than premium price. Once we pushed back they came down substantially. My advice is realize their private equity investors are their top priority, not their customers. And to fight for a fair price because that will not be offered up by them.

David Dean

3 months ago

Very professional young man, courteous, and well mannered. Took time to explain everything about the service he provided today.

David Dean

3 months ago

Very professional young man, courteous, and well mannered. Took time to explain everything about the service he provided today.

Darren Baumwohl

3 months ago

Jaden and Matt came out today and I honestly could not be happier. Our annual tune-up on the AC revealed some easy things we could do to improve our systems performance and longevity. They both were patient, and took their time to explain the why behind everything. At no point did I feel pressured nor did I feel like they were trying to upcharge me. In all of my dealings with Western, I can happily say that we always feel like we’re in great hands.

Darren Baumwohl

3 months ago

Jaden and Matt came out today and I honestly could not be happier. Our annual tune-up on the AC revealed some easy things we could do to improve our systems performance and longevity. They both were patient, and took their time to explain the why behind everything. At no point did I feel pressured nor did I feel like they were trying to upcharge me. In all of my dealings with Western, I can happily say that we always feel like we’re in great hands.

\ Lunt

3 months ago

Parker and Chris installed my new ac and furnace today. They were right on time in the morning and worked tirelessly all day ensuring i would have air conditioning tonight. I would 100% have them install my next system. it looks and works fantastically.

\ Lunt

3 months ago

Parker and Chris installed my new ac and furnace today. They were right on time in the morning and worked tirelessly all day ensuring i would have air conditioning tonight. I would 100% have them install my next system. it looks and works fantastically.

Kevin Wilson

4 months ago

I was very pleased by my entire experience with Western. Brent Sheneman did a great job of assessing my needs and explaining alternatives. Plus, he was very flexible to work with.

Ondrej Lewitt was extremely patient as I followed him around during the AC tune-up. A lot of his time was spent answering my questions. He found the failed capacitor that convinced me it was time to replace the system.

Tyler Harward and Pedro did a great job of installing my two new furnaces and new heat pump A/C. They were also patient with my questions and did an excellent job of installing the equipment. I've already recommended Western to my brother and will continue to use them when any HVAC or plumbing issues come up in the future.

Kevin Wilson

4 months ago

I was very pleased by my entire experience with Western. Brent Sheneman did a great job of assessing my needs and explaining alternatives. Plus, he was very flexible to work with.

Ondrej Lewitt was extremely patient as I followed him around during the AC tune-up. A lot of his time was spent answering my questions. He found the failed capacitor that convinced me it was time to replace the system.

Tyler Harward and Pedro did a great job of installing my two new furnaces and new heat pump A/C. They were also patient with my questions and did an excellent job of installing the equipment. I've already recommended Western to my brother and will continue to use them when any HVAC or plumbing issues come up in the future.

Brent B.

4 months ago

We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.

Brent B.

4 months ago

We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.

Jake Babcock

4 months ago

Seth was super knowledgeable, helpful, and kind!

Jake Babcock

4 months ago

Seth was super knowledgeable, helpful, and kind!

Joy Pickett

4 months ago

Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie

Joy Pickett

4 months ago

Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie

suzanne Moss

4 months ago

Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.

suzanne Moss

4 months ago

Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.

T Russell

4 months ago

Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb

T Russell

4 months ago

Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb

Linda Peterson

5 months ago

Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson

Linda Peterson

5 months ago

Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson

Maria Schindler

5 months ago

I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.

Maria Schindler

5 months ago

I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.

Emma Karren

6 months ago

Very impressed with the service we received! I loved that I got text messages updating me when our technician would be arriving. They even wore shoe protectors in my house to prevent my carpet from getting dirty. & of course, our water heater is working great again!

Emma Karren

6 months ago

Very impressed with the service we received! I loved that I got text messages updating me when our technician would be arriving. They even wore shoe protectors in my house to prevent my carpet from getting dirty. & of course, our water heater is working great again!

Bobbi Metz

8 months ago

I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.

Response from the owner 8 months ago

Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!

Bobbi Metz

8 months ago

I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.

Response from the owner 8 months ago

Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!

Grace Baker

8 months ago

Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.

Response from the owner 8 months ago

Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!

Grace Baker

8 months ago

Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.

Response from the owner 8 months ago

Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!

Parker Anderton

8 months ago

Aiden was amazing

Response from the owner 8 months ago

Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!

Parker Anderton

8 months ago

Aiden was amazing

Response from the owner 8 months ago

Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!

Deborah Threet

8 months ago

Jose is the best, and i want him to come back everytime i need HVAC services.

Response from the owner 8 months ago

Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!

Deborah Threet

8 months ago

Jose is the best, and i want him to come back everytime i need HVAC services.

Response from the owner 8 months ago

Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!

Gail Grove

8 months ago

Response from the owner 8 months ago

Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!

Gail Grove

8 months ago

Response from the owner 8 months ago

Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!

Barbara Lovell

8 months ago

I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!

Response from the owner 8 months ago

Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!

Barbara Lovell

8 months ago

I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!

Response from the owner 8 months ago

Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!

Courtney Stratton

8 months ago

Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.

Response from the owner 8 months ago

Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!

Courtney Stratton

8 months ago

Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.

Response from the owner 8 months ago

Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!

Rob Wyckhuyse

8 months ago

All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.

Response from the owner 2 years ago

Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!

Rob Wyckhuyse

8 months ago

All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.

Response from the owner 2 years ago

Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!

Steven Hall

9 months ago

Jose and James were great - efficient and professional

Response from the owner 9 months ago

Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!

Steven Hall

9 months ago

Jose and James were great - efficient and professional

Response from the owner 9 months ago

Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!

Tim Larsen

9 months ago

Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.

Response from the owner 8 months ago

Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!

Tim Larsen

9 months ago

Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.

Response from the owner 8 months ago

Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!

Jason D

10 months ago

This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.

Jason D

10 months ago

This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.

Tifani Dulaney

2 years ago

Hunter was great !!! Airconditioner is all ready to go for summer

Tifani Dulaney

2 years ago

Hunter was great !!! Airconditioner is all ready to go for summer

Kevin Miller

2 years ago

Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left

Kevin Miller

2 years ago

Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left

Sasha Zoumadakis

2 years ago

Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!

Sasha Zoumadakis

2 years ago

Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!

Judy Weaver

2 years ago

Jose was excellent very personable and I will definitely use them again

Judy Weaver

2 years ago

Jose was excellent very personable and I will definitely use them again

Susan WILDE

2 years ago

Very professional, right on time, service was appreciated.

Susan WILDE

2 years ago

Very professional, right on time, service was appreciated.

Daniel Smalley

2 years ago

I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!

Daniel Smalley

2 years ago

I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!

Jason Childs

2 years ago

Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.

Jason Childs

2 years ago

Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.

Steve Osborn

2 years ago

We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.

Steve Osborn

2 years ago

We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.

Bill Henderson

3 years ago

Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.

Bill Henderson

3 years ago

Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.

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