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Trusted Local Plumber in Orem, Utah

No matter the time of year, Western Heating & Air is ready to provide you with all of the plumbing services you’ll ever need in Orem, Utah. Orem’s climate comes with special considerations, and with those in mind, Western’s premier team of plumbers set your home up for the best levels of efficiency and functionality. 

Trusted Local Plumber in Orem, Utah - Western Heating, Air & Plumbing

Trusted Local Plumber in Orem, UT

When faced with a plumbing problem, not only is it imperative for it to be fixed fast, it needs to be fixed correctly. This is why you need a trusted plumbing company in Orem.

Clogged drains, leaky faucets, faulty water heaters it doesn’t matter. Our expert plumbers are there to remedy these issues when you need it most. 

With nearly three decades of experience and a commitment to customer satisfaction, we’ve made sure your needs matter the most to us. Once we arrive, we’ll accurately diagnose the issue at hand and move forward with a successful game plan to eliminate your plumbing problems.

Plumbing Services We Offer in Orem, Utah

Your home’s plumbing system is bigger than you think. And a lot can go wrong. Don’t risk turning to a plumbing provider who can’t handle the issue affecting your home. Choose Western instead.

Western offers plumbing services such as:

Plumbing Repair Service 

If you’ve run into clogged drains, dripping faucets, water heater issues, or a burst pipe, you need plumbing repairs. Plumbing repairs from Western include the use of the best tools, experience, and expertise available in the area. 

We also provide plumbing repairs for:

  • Broken garbage disposals
  • Water pressure issues
  • Leaking toilets

Plumbing Installation & Replacement Service

Sometimes your fixtures and systems are too far gone to fix. At Western, we offer high-quality installation services designed to last for plumbing fixtures like: 

  • Faucets 
  • Garbage disposals 
  • Toilets 
  • Updates to old systems 

Western is also ready to help you with all of your hot water and water softening needs. Our water heater and water softener installation and replacement services are designed to provide your home with the best option to fit your needs, all while boosting energy savings and the lifespan of your plumbing system. 

Close-up plumber hands holds a new faucet for installing into the kitchen sink, plumbing work or renovation

Our expert plumbing installation and replacement services are geared toward providing your home with long-lasting comfort, reliability, and functionality.

Drain Cleaning Services

If your home’s drains are clogged and have slow drainage capabilities, daily tasks like showering, laundry, and cooking become difficult. If you find this to be an issue, you can go back to steady daily life thanks to the plumbing specialists at Western. 

With the use of proven methods and state-of-the-art tools and equipment, we’ll effectively conquer the slow drainage or clogging in your home. Once we’ve finished, your plumbing system will be as smooth and as functional as ever.

Frozen & Burst Pipe Repair Services

Orem’s coldest months put your home’s pipes at risk of freezing. If temperatures shift fast, your pipes can thaw and possibly crack. The worst-case scenario is if a leak leads to a complete pipe burst. 

Whether you’re looking for an effective way to safely thaw your home’s pipes or need repairs or replacement, Western has the solutions readily available.

Sewer Line & Drain Plumbing Services

The removal of wastewater from your home isn’t completed without sewer and drain lines free of obstructions. Clogs and leaks in these plumbing lines can lead to slow drainage or a major sewer issue. Western, the most trusted plumbing company in Orem, has all of the sewer lines and drain services your home may need.

Gas Line Plumbing Service 

When it comes to working with natural gas, it requires a professional’s touch. This isn’t only for a successful job. Services focused on gas lines need to fall in line with regulations and prevent fire hazards. 

Gas heating pipes
A system of heating pipes with valves leading from the boiler in the basement to the rooms of the house. Repair and industry concept

Western’s team of licensed experts is ready to provide your home with safe installation, repair, and maintenance of your home’s gas lines and fittings.

Join Western Savings Club

Gain even more access to cost savings by joining the Western Savings Club. As a member of the Western Savings Club, you get access to priority service, more discounts, and routine maintenance. All benefits you can’t miss out on as a homeowner in Orem.

Join today by calling (801) 224-8899 today and enjoy plumbing perks like:

  • Discount 10% off Service Repair 
  • Discount 5% off Water Heater 
  • Discount 10% off Water Conditioning 
  • Priority Service 
  • Professionally Inspected System 
  • Annual Home Plumbing Inspection w/ Water Tank Flush

***Cannot be combined with any other offers***

Save Big With Our Plumbing Coupons

At Western, we understand affordable services are important. A plumbing problem can catch you (and your wallet) off guard. This is why we offer valuable coupons for our plumbing services. Looking for a drain cleaning service or even financing options to save you money? We have it at Western.

When you’re scheduling your next plumbing service with a member of our team, make sure to mention the offer you want to use to lock in your savings.

Why Choose Western as Your Go-To Plumbing Company? 

Trusted Local Plumber in Orem, Utah - Western Heating, Air & Plumbing

When it comes to time and you need plumbing services the most as an Orem resident, why turn to Western? Since 1995, Orem homeowners have continued to trust Western because they can depend on our reliable services. But that isn’t the only reason. Choosing Western means: 

  • A locally owned and operated plumbing company with an unwavering commitment to customer satisfaction. 
  • Affordable services.
  • Better Business Bureau A+ Rating.
  • Thousands of 5-star reviews.
  • Access to limited-time specials. 
  • Financing options for your convenience. 
  • Best of Utah Valley Award recipient.

For the highest level of service for plumbing repairs, maintenance, and installation, trust Western Heating & Air to deliver. 

Contact us today and see why Western is the most trusted plumbing company in Orem, UT.

Our Customer Reviews 

See what Orem residents are saying about our services:

Western Heating, Air & Plumbing place picture
4.9
Based on 2650 reviews
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Brent B. profile picture
Brent B.
04:02 08 Apr 26
We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.
Brent B. profile picture
Brent B.
04:02 08 Apr 26
We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.
Jake Babcock profile picture
Jake Babcock
21:08 06 Apr 26
Seth was super knowledgeable, helpful, and kind!
Jake Babcock profile picture
Jake Babcock
21:08 06 Apr 26
Seth was super knowledgeable, helpful, and kind!
Joy Pickett profile picture
Joy Pickett
18:23 27 Mar 26
Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie
Joy Pickett profile picture
Joy Pickett
18:23 27 Mar 26
Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie
suzanne Moss profile picture
suzanne Moss
17:34 24 Mar 26
Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.
suzanne Moss profile picture
suzanne Moss
17:34 24 Mar 26
Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.
T Russell profile picture
T Russell
21:04 23 Mar 26
Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb
T Russell profile picture
T Russell
21:04 23 Mar 26
Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb
Linda Peterson profile picture
Linda Peterson
20:02 07 Mar 26
Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson
Linda Peterson profile picture
Linda Peterson
20:02 07 Mar 26
Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson
Maria Schindler profile picture
Maria Schindler
01:13 27 Feb 26
I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.
Maria Schindler profile picture
Maria Schindler
01:13 27 Feb 26
I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.
Bobbi Metz profile picture
Bobbi Metz
02:06 01 Dec 25
I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.
Response from the owner 16:09 01 Dec 25
Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!
Bobbi Metz profile picture
Bobbi Metz
02:06 01 Dec 25
I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.
Response from the owner 16:09 01 Dec 25
Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!
Grace Baker profile picture
Grace Baker
22:06 29 Nov 25
Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.
Response from the owner 16:08 01 Dec 25
Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!
Grace Baker profile picture
Grace Baker
22:06 29 Nov 25
Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.
Response from the owner 16:08 01 Dec 25
Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!
Parker Anderton profile picture
Parker Anderton
01:15 27 Nov 25
Aiden was amazing
Response from the owner 16:08 01 Dec 25
Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!
Parker Anderton profile picture
Parker Anderton
01:15 27 Nov 25
Aiden was amazing
Response from the owner 16:08 01 Dec 25
Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!
Deborah Threet profile picture
Deborah Threet
17:23 25 Nov 25
Jose is the best, and i want him to come back everytime i need HVAC services.
Response from the owner 16:07 01 Dec 25
Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!
Deborah Threet profile picture
Deborah Threet
17:23 25 Nov 25
Jose is the best, and i want him to come back everytime i need HVAC services.
Response from the owner 16:07 01 Dec 25
Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!
Gail Grove profile picture
Gail Grove
21:08 24 Nov 25
Response from the owner 16:07 01 Dec 25
Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!
Gail Grove profile picture
Gail Grove
21:08 24 Nov 25
Response from the owner 16:07 01 Dec 25
Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!
Barbara Lovell profile picture
Barbara Lovell
18:07 24 Nov 25
I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!
Response from the owner 16:06 01 Dec 25
Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!
Barbara Lovell profile picture
Barbara Lovell
18:07 24 Nov 25
I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!
Response from the owner 16:06 01 Dec 25
Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!
Courtney Stratton profile picture
Courtney Stratton
00:06 20 Nov 25
Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.
Response from the owner 19:16 20 Nov 25
Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!
Courtney Stratton profile picture
Courtney Stratton
00:06 20 Nov 25
Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.
Response from the owner 19:16 20 Nov 25
Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!
Rob Wyckhuyse profile picture
Rob Wyckhuyse
22:16 19 Nov 25
All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.
Response from the owner 14:24 10 Jan 25
Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!
Rob Wyckhuyse profile picture
Rob Wyckhuyse
22:16 19 Nov 25
All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.
Response from the owner 14:24 10 Jan 25
Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!
Steven Hall profile picture
Steven Hall
20:05 19 Nov 25
Jose and James were great - efficient and professional
Response from the owner 20:58 13 Nov 25
Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!
Steven Hall profile picture
Steven Hall
20:05 19 Nov 25
Jose and James were great - efficient and professional
Response from the owner 20:58 13 Nov 25
Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!
Tim Larsen profile picture
Tim Larsen
15:17 19 Nov 25
Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.
Response from the owner 19:15 20 Nov 25
Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!
Tim Larsen profile picture
Tim Larsen
15:17 19 Nov 25
Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.
Response from the owner 19:15 20 Nov 25
Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!
Jason D profile picture
Jason D
21:28 11 Oct 25
This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.
Jason D profile picture
Jason D
21:28 11 Oct 25
This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.
Tifani Dulaney profile picture
Tifani Dulaney
21:28 13 Apr 24
Hunter was great !!! Airconditioner is all ready to go for summer
Tifani Dulaney profile picture
Tifani Dulaney
21:28 13 Apr 24
Hunter was great !!! Airconditioner is all ready to go for summer
Kevin Miller profile picture
Kevin Miller
12:41 13 Apr 24
Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left
Kevin Miller profile picture
Kevin Miller
12:41 13 Apr 24
Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left
Sasha Zoumadakis profile picture
Sasha Zoumadakis
18:57 10 Apr 24
Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!
Sasha Zoumadakis profile picture
Sasha Zoumadakis
18:57 10 Apr 24
Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!
Judy Weaver profile picture
Judy Weaver
18:46 10 Apr 24
Jose was excellent very personable and I will definitely use them again
Judy Weaver profile picture
Judy Weaver
18:46 10 Apr 24
Jose was excellent very personable and I will definitely use them again
Susan WILDE profile picture
Susan WILDE
23:29 09 Apr 24
Very professional, right on time, service was appreciated.
Susan WILDE profile picture
Susan WILDE
23:29 09 Apr 24
Very professional, right on time, service was appreciated.
Daniel Smalley profile picture
Daniel Smalley
20:00 03 Apr 24
I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!
Daniel Smalley profile picture
Daniel Smalley
20:00 03 Apr 24
I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!
Jason Childs profile picture
Jason Childs
22:26 08 Mar 24
Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.
Jason Childs profile picture
Jason Childs
22:26 08 Mar 24
Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.
Steve Osborn profile picture
Steve Osborn
04:18 29 Feb 24
We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.
Steve Osborn profile picture
Steve Osborn
04:18 29 Feb 24
We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.
Bill Henderson profile picture
Bill Henderson
01:13 26 Jan 24
Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.
Bill Henderson profile picture
Bill Henderson
01:13 26 Jan 24
Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.

FAQs

How do you keep your pipes from freezing?

Preventive measures to keep your pipes from freezing include: 

  • Opening the cabinet doors under the sink.
  • Keeping the heater above 60 degrees Fahrenheit.
  • Keeping faucets at a steady drip.

What are the signs that I need plumbing fixture replacement?

Plumbing fixture replacement could be needed in your home if you notice these signs:

  • Frequent clogging
  • Low water pressure 
  • Persistent leaks
  • Inconsistent water temperatures 
  • High water bills
  • Knocking or banging pipes
  • Discolored, rusty water

When should I replace vs. repair my water heater?

If your water heater has been in operation for more than 10 years or it has needed many repairs, consider replacing it. Some issues may only need repairs.

Can I install a new plumbing fixture without hiring a professional plumber?

Yes, but this is only recommended if you have the training and tools to do so. Generally, you should leave it up to a professional plumber.

Professional plumbers have all of the necessary tools and training to make for a successful plumbing fixture installation. They also are masters at preventing leaks and staying consistent with local building codes.

What should I do when my toilet overflows?

If your toilet overflows, follow these steps:

  1. Locate the water supply valve where the toilet connects to the wall.
  2. Turn off the water supply. 
  3. Open the toilet’s tank and close the rubber flapper. This seals it firmly. 
  4. Call Western.

What are the most common plumbing repair needs, and how do I avoid them?

The common need for plumbing repairs comes from these types of problems:

Avoid common plumbing problems by scheduling routine plumbing maintenance. Yearly maintenance allows for issues to be caught early and prevents them from growing into bigger, costlier problems later on.

Is it okay to use store-bought drain cleaners?

No. Store-bought drain cleaners contain harmful chemicals known for causing damage to pipes. Rely on our team of plumbers instead. We can clear your clogged drains with safe, quick, and proven methods. 

How long does tankless water heater installation take?

Tankless water heater installation with Western is typically completed within a day. If the installation is more on the complex side and requires extra attention, times will vary.