Furnace Repair & Installation Services in Orem, Utah

Providing Great Service Since 1995!

Located at the base of the Wasatch Mountains, Orem, Utah, is known for its stunning natural surroundings and cold, snowy winters. This makes a reliable heating system a necessity for residents to maintain comfort during the chilly months. Western Heating, Air, and Plumbing is proud to offer premier heating services to Orem residents when they need it most.

At Western, we understand the unique heating needs of Orem residents. With nearly three decades of experience, our dedicated team provides top-quality furnace repairs, installations, and maintenance services designed to keep your home cozy during winter.

Whether you’re facing an unexpected furnace disaster, need an upgrade for better efficiency, or are looking to save overall and extend the life of your system with preventive maintenance, we’re here to help.

Don’t let the cold catch you off guard. Contact Western to schedule your furnace service today!

Urgent Furnace Services in Orem, Utah

When you need prompt, professional care, our furnace repair team is ready to restore heating to your home as quickly as possible. If your furnace is acting up and displaying signs like unusual noises, uneven heating, or frequent cycling, our expert technicians are on standby to resolve any issue swiftly. 

Western offers a complete range of furnace services in Orem, Utah, which include repairs, installation, and routine maintenance. Our certified technicians are dedicated to optimizing your heating system for peak performance all year. We’re equipped to handle everything from minor repairs to complete system replacements and annual tune-ups. 

Reach out to us for an estimate. Let us take care of your heating needs so you remain worry-free. 

Furnace Repair in Orem, Utah 

When a furnace problem arises, our repair service team is here to get your system back on track with minimal downtime. Our repair services are available to address issues as soon as they arise.

• Quick Diagnostics: Our techs arrive promptly and conduct thorough diagnostics to get to the root of the problem quickly. With advanced tools and extensive experience, they can quickly identify the issues and proceed with efficient solutions. 
• Prompt Repairs: We understand that a broken furnace can be a major disruption, so our team provides immediate repairs. We address the problem right away to prevent further damage and minimize costly future repairs.
• Transparent Pricing: We believe in honest, upfront communication with our customers. That is why we provide clear estimates before work begins, so you’ll never encounter unexpected charges or hidden fees. 
• Expert Technicians: Our team consists of highly trained, licensed professionals with experience handling all furnace makes and models. We are dedicated to delivering reliable solutions to keep your furnace running smoothly all season.

Signs You Need Furnace Repair

Identifying furnace issues early can save you from costly repairs and breakdowns. Common signs that your furnace needs some TLC include: 

• Uneven Heating: If certain rooms are consistently colder than others, it may point to a problem with the furnace’s blower or ductwork.
• Strange Noises: Banging, rattling, or squeaking noises coming from your furnace are common signs of a mechanical problem. These sounds often come from loose components, worn bearings, or other internal parts that may be failing. 
• Rising Electricity Bills: If you’ve noticed a sudden and unexplained increase in your heating costs, it could mean that your furnace is working inefficiently. When components within the system aren’t working correctly, the furnace will run longer to maintain a set temperature, driving up energy consumption. 
• Frequent Cycling: A furnace that turns on and off frequently may struggle with temperature regulation due to problems with the thermostat, blower motor, or other internal parts. Addressing these underlying issues of cycling can help your furnace run more efficiently. 

If you notice these warning signs, don’t hesitate to contact us for prompt diagnosis and repair.

Local Furnace Installation & Replacement 

Our team specializes in top-tier furnace installations and replacements tailored to suit the unique needs of each Orem home. We work with our customers to select the ideal furnace for their space and ensure smooth installation.

Whether you’re upgrading for energy efficiency or replacing a broken or outdated system, our experienced techs are here to make the transition seamless and keep you and your household warm.

When Is It Time To Replace Your Furnace?

If you’ve already attempted multiple repairs on your furnace but continue to experience problems, it may be time to consider a complete replacement. Here are some critical signs that a replacement might be a more effective long-term solution than ongoing repairs:  

• Visible Damage or Corrosion: Rusts, cracks, or visible deterioration in the furnace structure can compromise both efficiency and safety. Replacement is typically safer in these cases, as it makes sure that your system meets current safety standards and minimizes potential hazards. 
• Outdated Technology: Older furnace models often lack the advanced features of modern systems, such as programmable thermostats, high-efficiency motors, and enhanced filtration. A new system allows you to take advantage of improved air quality, energy savings, and precise temperature control. 
• Blower Motor Failure: The blower motor is a crucial component for moving heated air through your home. If the motor fails or struggles, it can affect the furnace’s performance. Replacing the furnace instead of the motor can provide a more cost-effective, reliable solution.

Upgrade to a new system to enhance comfort and reduce energy costs.

Advantages of Choosing a Trusted Furnace Installation Company

Installing a high-efficiency furnace with Western provides long-term benefits such as better performance, lower utility bills, and enhanced comfort. Our team uses the latest technology and techniques to guarantee every installation meets optimal standards. We also offer a selection of top-rated furnace models and work closely with you to find the best fit for your home’s needs.

With almost 30 years in the industry, we’re committed to customer satisfaction, offering flexible financing, free installation estimates, and friendly customer support for added peace of mind.

When you choose Western Heating & Air for your installation, you’re not just getting a parts warranty you’re choosing a decade of peace of mind. Western’s comprehensive 10-year labor warranty covers repair costs when your equipment is properly maintained, ensuring no surprise expenses or unnecessary stress. It’s the perfect combination of reliability and comfort, designed to keep your home running smoothly for years.

Furnace Maintenance Services in Orem, Utah

Regular furnace maintenance is key to extending the life of your system and maximizing its efficiency. Our 30-point maintenance service includes a comprehensive inspection, thorough cleaning, and precise adjustments to ensure your furnace is ready to go.  

What To Expect With Our Furnace Maintenance Services?

• Detailed Inspections: Our technicians thoroughly inspect everything from the blower motor and heat exchanger to airflow and ductwork. This lets us identify hidden issues, ensure your furnace functions efficiently, and circulate even heating throughout the house. 
• Custom Maintenance Plans: We recognize that each furnace operates differently based on age, usage, and type. Each unique plan ensures your furnace receives the specific attention it needs to maintain peak performance and longevity. 
• Advanced Diagnostic Tools: Equipped with the latest diagnostic tools, our team is ready to assess your system and adjust to optimize energy efficiency precisely. 
• Safety Checks: Safety is one of our number one priorities. We conduct a comprehensive range of checks, from gas line inspections to carbon monoxide testing, ensuring your system runs safely.

Join Western Savings Club

Sign up for the Western Savings Club and enjoy year-round savings, priority service, and waived fees. Get regular maintenance through the club and reduce energy/repair costs by providing perks like:

HVAC Benefits: 

• 10% off Service Repairs 
• 5% off Duct Cleaning 
• 10% off Indoor Air Quality Products 
• 5% off New Equipment 

Plumbing Benefits: 

• 10% off Service Repairs
• 5% off Water Heaters
• 10% off Water Conditioning 
• Annual Plumbing Inspection with Water Tank Flush

Why Choose Western as your Furnace Repair Partner?

Choosing Western for your furnace repairs means partnering with a team dedicated to service and customer care excellence. Our family-owned and operated business takes pride in nearly  30 years of experience and ongoing industry-leading training to stay on top of the newest techniques and technologies. Here’s why Orem residents trust us: 

• Expert Technicians: Our team comprises licensed, insured professionals who bring years of expertise to every job. They receive continuous training to stay up-to-date with the latest HVAC tech and repair techniques so that they can confidently handle any furnace model or issue. 
• Clear Pricing: We believe in complete honesty with our customers, which is why we provide upfront pricing and detailed estimates with no hidden fees, allowing you to make fully informed decisions with confidence. 
• Customer-Centric Service: Our “Red Handkerchief Promise” is a pledge to complete every job right the first time, leaving your home as clean and comfortable as we found it.

Our Customer Reviews 

See what Orem residents are saying about our services:

Western Heating, Air & Plumbing

4.9

Based on 2650 reviews

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Brent B.

04:02 08 Apr 26

We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.

Brent B.

04:02 08 Apr 26

We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.

Jake Babcock

21:08 06 Apr 26

Seth was super knowledgeable, helpful, and kind!

Jake Babcock

21:08 06 Apr 26

Seth was super knowledgeable, helpful, and kind!

Joy Pickett

18:23 27 Mar 26

Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie

Joy Pickett

18:23 27 Mar 26

Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie

suzanne Moss

17:34 24 Mar 26

Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.

suzanne Moss

17:34 24 Mar 26

Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.

T Russell

21:04 23 Mar 26

Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb

T Russell

21:04 23 Mar 26

Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb

Linda Peterson

20:02 07 Mar 26

Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson

Linda Peterson

20:02 07 Mar 26

Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson

Maria Schindler

01:13 27 Feb 26

I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.

Maria Schindler

01:13 27 Feb 26

I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.

Bobbi Metz

02:06 01 Dec 25

I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.

Response from the owner 16:09 01 Dec 25

Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!

Bobbi Metz

02:06 01 Dec 25

I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.

Response from the owner 16:09 01 Dec 25

Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!

Grace Baker

22:06 29 Nov 25

Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.

Response from the owner 16:08 01 Dec 25

Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!

Grace Baker

22:06 29 Nov 25

Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.

Response from the owner 16:08 01 Dec 25

Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!

Parker Anderton

01:15 27 Nov 25

Aiden was amazing

Response from the owner 16:08 01 Dec 25

Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!

Parker Anderton

01:15 27 Nov 25

Aiden was amazing

Response from the owner 16:08 01 Dec 25

Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!

Deborah Threet

17:23 25 Nov 25

Jose is the best, and i want him to come back everytime i need HVAC services.

Response from the owner 16:07 01 Dec 25

Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!

Deborah Threet

17:23 25 Nov 25

Jose is the best, and i want him to come back everytime i need HVAC services.

Response from the owner 16:07 01 Dec 25

Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!

Gail Grove

21:08 24 Nov 25

Response from the owner 16:07 01 Dec 25

Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!

Gail Grove

21:08 24 Nov 25

Response from the owner 16:07 01 Dec 25

Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!

Barbara Lovell

18:07 24 Nov 25

I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!

Response from the owner 16:06 01 Dec 25

Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!

Barbara Lovell

18:07 24 Nov 25

I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!

Response from the owner 16:06 01 Dec 25

Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!

Courtney Stratton

00:06 20 Nov 25

Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.

Response from the owner 19:16 20 Nov 25

Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!

Courtney Stratton

00:06 20 Nov 25

Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.

Response from the owner 19:16 20 Nov 25

Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!

Rob Wyckhuyse

22:16 19 Nov 25

All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.

Response from the owner 14:24 10 Jan 25

Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!

Rob Wyckhuyse

22:16 19 Nov 25

All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.

Response from the owner 14:24 10 Jan 25

Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!

Steven Hall

20:05 19 Nov 25

Jose and James were great - efficient and professional

Response from the owner 20:58 13 Nov 25

Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!

Steven Hall

20:05 19 Nov 25

Jose and James were great - efficient and professional

Response from the owner 20:58 13 Nov 25

Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!

Tim Larsen

15:17 19 Nov 25

Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.

Response from the owner 19:15 20 Nov 25

Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!

Tim Larsen

15:17 19 Nov 25

Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.

Response from the owner 19:15 20 Nov 25

Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!

Jason D

21:28 11 Oct 25

This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.

Jason D

21:28 11 Oct 25

This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.

Tifani Dulaney

21:28 13 Apr 24

Hunter was great !!! Airconditioner is all ready to go for summer

Tifani Dulaney

21:28 13 Apr 24

Hunter was great !!! Airconditioner is all ready to go for summer

Kevin Miller

12:41 13 Apr 24

Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left

Kevin Miller

12:41 13 Apr 24

Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left

Sasha Zoumadakis

18:57 10 Apr 24

Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!

Sasha Zoumadakis

18:57 10 Apr 24

Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!

Judy Weaver

18:46 10 Apr 24

Jose was excellent very personable and I will definitely use them again

Judy Weaver

18:46 10 Apr 24

Jose was excellent very personable and I will definitely use them again

Susan WILDE

23:29 09 Apr 24

Very professional, right on time, service was appreciated.

Susan WILDE

23:29 09 Apr 24

Very professional, right on time, service was appreciated.

Daniel Smalley

20:00 03 Apr 24

I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!

Daniel Smalley

20:00 03 Apr 24

I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!

Jason Childs

22:26 08 Mar 24

Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.

Jason Childs

22:26 08 Mar 24

Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.

Steve Osborn

04:18 29 Feb 24

We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.

Steve Osborn

04:18 29 Feb 24

We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.

Bill Henderson

01:13 26 Jan 24

Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.

Bill Henderson

01:13 26 Jan 24

Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.

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