Virtual HVAC Diagnostics are Now Available
Get quality diagnostics for minor cooling and heating issues without leaving your couch or having someone enter your home.
Home owners all over Utah County are adapting to a new normal, and balancing a lot in these uncertain times. Many of you are working from home, home schooling your children, and trying to get your home ready for warm weather. You’re also doing your best to protect and safeguard your family and home from anything that could jeopardize your health and safety.
As your partner in Home Comfort, the HVAC professionals at Western Heating & Air Conditioning are taking great measures to follow the most recent guidelines given by the CDC and WHO. Social distancing is critical, so we are conducting “no contact” service calls where our certified technicians can still repair and maintain equipment so that it will run better than ever.
We are excited to take it one step further by offering our clients a way to virtually diagnose or quote any work you may need or be considering. We want to make it easier than ever for you to talk to a technician or service supervisor to get the advice and guidance you need on a service call or HVAC system replacement. In some cases, there’s no need to have a technician in your home, no need to sit waiting around, and no surprise bills.
Virtual Technician, Mark, ready to assist!
These virtual visits make it easy to access assistance from a certified technician, via a secure video or phone appointment, from your home or on the go. We are pleased to announce that virtual visits are now available to help with a wide variety of non-emergency conditions. Technicians are ready to help Monday – Friday from 9:00am – 5:00pm.
Virtual support when you need it for…
- Thermostat not working
- AC not blowing cold air
- Furnace not blowing warm air
- There is a leak
- Unit is making strange noises
When you have an emergency, such as a completely inoperable system, call (801) 341-9970 and we can dispatch a technician to your home who will take extra sanitary precautions.
To Schedule a Virtual Appointment, visit www.WesternHeatingAir.com, and go to the Virtual Appointment Request box. Simply answer any prompted questions to complete the scheduling of your appointment. This hassle-free experience can save you time and money!