Local Reviews
for Provo, UT
Our Reviews by City
Above and beyond!
Wayne - Provo, UT 84604
Tracy was efficient, professional and personable.
Response from Western Heating & Air Conditioning (Orem):
Hi Wayne, we are very pleased to see your 5 star review for Tracy.
They made it right!
Cort - Provo, UT 84601
They worked on a problem with our furnace and it caused another issue. Kade not only stuck with it until it was finished (over 2 afternoons) but didn’t charge me as the furnace was running before. They do great service and are honest in their business.
Response from Western Heating & Air Conditioning (Orem):
Hi Cort, thank you so much for the honest and kind review, we are always here for our valued clients!
Great job!
Lynne - Provo, UT 84606
Response from Western Heating & Air Conditioning (Orem):
Good Morning Lynne, thank you for the 5 star review for Taylor!
Fast service
Sarah - Provo, UT 84606
Response from Western Heating & Air Conditioning (Orem):
Thank you so much Sarah for the 5 star review for Tracy
Outstanding service!
AnnMarie - Provo, UT 84601
I have been a customer of Western Heating and Air for about seven years. In my experience, the quality of their service is consistently outstanding. The technicians are friendly, professional and a pleasure to work with; their work is thorough. I also appreciate that there is never pressure to buy a service or item I don't want. Please keep up the great work!
Response from Western Heating & Air Conditioning (Orem):
AnnMarie, it is a great pleasure to always service our clients with our promise of 100% satisfaction guaranteed. We always back what we do with our Red Handkerchief promise. Thank you for the kind review for Ben and Western.
Great service
Alyce - Provo, UT 84604
Response from Western Heating & Air Conditioning (Orem):
We appreciate your 5 star review for Spencer!
Good work
Crisler - Provo, UT 84601
Wesley was knowledgeable and communicated his findings very well to us. However, I felt that a mere service call to confirm what we had been told by another company should have cost less.
Great service as always
Richard - Provo, UT 84604
Response from Western Heating & Air Conditioning (Orem):
Hi Richard, we appreciate you giving Ryan a 5 star review for your AC Tune up today!
Great service
John - Provo, UT 84604
Great service
Response from Western Heating & Air Conditioning (Orem):
John, thank you for having Robert to your home to do your tune up and giving him a 5 star review.
Great service!
Ronald - Provo, UT 84606
Response from Western Heating & Air Conditioning (Orem):
Hi Ronald, thank you for the 5 star review for Easton.
Trustee and manager
Chris - Provo, UT 84601
Great company. They do a complete job.
Response from Western Heating & Air Conditioning (Orem):
Thank you so much Chris for the 5 star review for Jason.
Great service, very professional
Dick - Provo, UT 84604
Thank you
Response from Western Heating & Air Conditioning (Orem):
Thank you so much for giving Gabriel a 5 star review, we are so lucky to have him apart of our team.
Very pleased
Joy - Provo, UT 84604
I been a for as long as I’ve lived in my home. Always had great technicians and pleased with their work!
Response from Western Heating & Air Conditioning (Orem):
Good Morning Joy, we just love Ben apart of our team, thank you for having him out!
Great Service
Debbie - Provo, UT 84601
Wes Denning was very nice and let us know that although our units were operating well he advised us not to spend a lot on costly repairs that may come up because our units are 20 years old. He said there are rebates available now and may not be for very long. We told him we would decide what to do if future repair estimates were high.
Response from Western Heating & Air Conditioning (Orem):
Hello Debbie, thank you so much for your feedback for Wes and our team!
Great service!!
Mark - Provo, UT 84604
Robert was professional and pleasant. I would definitely recommend his HVAC service for my friends👍
Response from Western Heating & Air Conditioning (Orem):
Hello Mark, thank you so much for giving Robert a wonderful review and also 5 stars!
Great
Pickett - Provo, UT 84604
My Tech’s that come and service my furnace and air conditioning units have always been efficient, knowledgeable. I always know that everything will work and be dependable! I appreciate all they do! Great Guys!
Response from Western Heating & Air Conditioning (Orem):
t was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback and being so open with us.
Great service! They knew exactly what they were doing. Very prompt and professional.
Tom - Provo, UT 84604
Jeff my tech was great knew exactly what he was doing. Prompt and polite. Thank you!
Response from Western Heating & Air Conditioning (Orem):
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Semi annual furnace review-great service
Kirk - Provo, UT 84606
Very pleased with today’s excellent service
Response from Western Heating & Air Conditioning (Orem):
t was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback and being so open with us.
Jeff
Rydalch. Jeff - Provo, UT 84604
Ur company has always been GREAT for me. Service excellent!!!
Response from Western Heating & Air Conditioning (Orem):
We are so grateful for your kind words.
Above and Beyond
Byers - Provo, UT 84606
Our tenant was complaining of a smell in the utility room. They checked out everything to make sure it was safe. Then played dectective to check various things and found the problem, which was electrical. Exceptional service at a fair price!
Response from Western Heating & Air Conditioning (Orem):
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback and being so open with us.
Ridiculous pricing
Rex - Provo, UT 84604
Good people.
Megan - Provo, UT 84604
Thank you for your speedy installation. Thank you for answering all of our questions. Thank you for a good price, and great service. The installers were pleasant, clean, and competent. We are so happy with the mini-split!
Response from Western Heating & Air Conditioning (Orem):
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great service, even the scheduling person. Definitely a return customer 🙂
Amber - Provo, UT 84601
Response from Western Heating & Air Conditioning (Orem):
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
So dedicated and a very fair price!
Rachel - Provo, UT 84606
They replaced a boiler and water heater for us. They were sensitive to the needs of my older home. They worked very hard and gave us a very fair price.
Response from Western Heating & Air Conditioning (Orem):
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Great
Gary - Provo, UT 84601
Very very good ! Mark was amazing ! Thank you.
Response from Western Heating & Air Conditioning (Orem):
You are very welcome Gary, so glad that Mark was able to help you.
Taylor G.
Came out for prepaid tuneup. Ac is a 2019. I replace filter today it was provided. Temp split is in required range. All electrical components are testing properly and working properly. LRA is high on the compressor amps. It’s right next to where it supposed to be recommend adding a hard start kit to lower this and prolong the life of the AC. I hosed down condenser coil‘s. Refrigerant levels are testing properly. Capacitor on the blower housing is testing at a 5% drop should not exceed 6%. Coil and blower both clean. See health report card for questions. Ac was when I left the call. Option for hard start kit was declined today.
Tyler H.
Best option
Jason B.
Installed full system New pad New service disconnect Installed new coil and condenser Charged system. Charge weighed in.
Kevin K.
Installing line sets
Stephen B.
Furnace replacement
Kevin K.
Change out thermostat to programmable April Aire 8463
Kevin K.
Seven 4x12 ceiling registers installed five 4x10 ceiling registers installed three 14x14 filter grill returns installed Honeywell t6 pro thermostat installed.
Hunter B.
Furnace replacement
Hunter B.
Furnace replacement
Kevin K.
Furnace replacement on a box with an upgrade return drop
Jason B.
Opened up swamp cooler sprayed it out deposits. Drained water Fixed bent rain gutter.
Hunter B.
Furnace and AC replacement
Hunter B.
Removed Ac side panel and installed new side panel that is not damaged.
Hunter B.
Furnace in attic
Tyler H.
And we ran the new 2 inch flue liner connected all the PVC parts that we needed to. We didn’t run a combustion pipe we are just going to pull in questionnaire from the room. We already set the gas pressure the first time we were out there but we did test both high and low stage heating to make sure they were both working properly and didn’t trip any pressure switches. Everything seems to be fine and they should be ready for the winter.
Kevin K.
Upstairs
Kevin K.
Basement
Tyler H.
Set furnace on a 4 inch riser, and installed a 1210 April air filter rack with filter included. Had to move the gas line around a little bit so that we could move the whole return drop over. Total static was a .88 which is a big improvement from a 1.0.We called the customer to let him know and that if he had any more problems with the airflow to get with Clint to see about possibly adding more return to drop the static even more. What we did they should hopefully help his AC keep up with the hot air in his house.
Kevin K.
Run supply gor exhaust fan
Hunter B.
Removed ac and coil. Installed new ac and coil to be sized correctly, modified connections, performed start up and left with normal operation.
Tracy F.
Ac add on
Tracy F.
Install red link internet gateway. Customer will pickup ctko when receive at office please call him when it has arrived.
Hunter B.
Ac replacement with a crane
Kevin K.
Returned to add 4 x 10 x 6 supply duct into upstairs living room
Kevin K.
Ac changeout, add return, and 3 powered humidifier
