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Furnace Repair Sandy, Utah | Installation & Maintenance

Providing Great Service Since 1995!

Western Heating, Air & Plumbing provides furnace repair, installation, and maintenance to keep your Sandy, UT, home warm and comfortable all winter. Sandy, Utah, offers breathtaking mountain views, but with its harsh, snowy winters and freezing temperatures, it’s essential to stay warm. When snowstorms roll in and the wind starts to bite, a reliable furnace becomes your home’s best defense against the cold.

With nearly 30 years of experience, our certified technicians are available for same-day service. Whether you need a repair, a complete installation, or routine maintenance, our team is here to ensure your heating needs are met efficiently and reliably so you can enjoy all Sandy has to offer, no matter the season.

Professional HVAC technician driving a Western Heating, Air & Plumbing service truck in Sandy, Utah

Furnace Services in Sandy UT

Western specializes in furnace services, including repairs, installations, and ongoing maintenance to keep your home warm during Utah’s chilly winters. Our team handles all aspects of heating systems. We ensure they perform optimally when you need your furnace most. Whether you’re facing an unexpected furnace breakdown, considering a system upgrade, or looking to extend the life of your current unit, we’re here to help with prompt and reliable service. 

Furnace Repair Sandy UT 

Our furnace repair services address issues promptly, minimizing downtime during the cold winter months. 

We offer:

  • Quick Diagnostics: Our team arrives with the right tools and quickly inspects your HVAC to identify the exact issue. 
  • Clear, Upfront Pricing: Before any work begins, we explain the repair needed and provide a straightforward quote.
  • Prompt Repairs: Once approved, we fix the unit using quality parts and proven methods to restore heat and prevent further damage.
  • Experienced Technicians: Our team handles all types and brands of furnaces. We troubleshoot efficiently and fix the issue on the first visit whenever possible.

 

Professional HVAC technician repairing a residential furnace in Sandy, Utah

Signs You Need Furnace Repair

Identify furnace issues early to prevent system failures that are expensive to fix and keep your home cozy throughout the winter. Below are four signs it’s time to call for repairs:

  • Uneven Heating: Cold rooms indicate a problem with the heater’s blower, which is preventing warm air from circulating properly. 
  • Unusual Noises: Strange sounds like banging, rattling, or squeaking usually come from loose components or failing parts. 
  • Higher Electricity Bills: An Increase in heating bills indicates your heater is working harder than it should. 
  • Frequent Cycling: A furnace that turns on and off more than usual could be struggling with temperature issues. This is usually because of a malfunctioning thermostat, blower, or other essential components. 

If you experience any of these symptoms, call us immediately for prompt diagnosis and repairs.

Dependable Furnace Installation & Replacement 

Western installs furnaces built for Sandy’s cold, dry winters and elevation-driven heating demands. We plan each install around your space, insulation quality, and venting requirements. 

We handle the entire process from start to finish, from choosing the ideal furnace for your space to executing a smooth, professional installation. Our goal is to ensure you enjoy your home, even in the roughest weather conditions. 

Get an upgrade to boost efficiency or replace an aging furnace. Our crew is here to help keep your home warm and comfortable all winter. 

We offer 10 years of worry-free comfort. Western’s incredible labor warranty ensures costs are covered when you keep your equipment properly maintained. That means no surprises, no stress, and total peace of mind for an entire decade. It’s quality service designed for your comfort and confidence!

Here’s how we manage your furnace installation in Sandy, UT:

  • In-Home Assessment: We evaluate your home’s layout, insulation, and heating load to determine the right system capacity.
  • Model Selection Support: Our team helps you select energy-efficient heating units that fit your comfort needs and budget.
  • Upfront Pricing: We provide a clear, detailed estimate before any work begins, including equipment, adjustments, and labor cost to install the furnace.
  • Code-Compliant Installation: Licensed technicians install the system safely, according to manufacturer specs and local building codes.
  • System Testing and Setup: We test your new heater, fine-tune the settings, and ensure everything is operating correctly before we leave.

When Is It Time To Replace Your Furnace?

We recommend furnace replacement in Utah if the heating unit is beyond repair. Here are some more signs it’s time to consider replacements:

  • Visible Rust or Structural Damage: Signs of rust, cracks, or any other visible damage or deterioration indicate that the heater’s structure and safety are compromised. 
  • Outdated System Technology: Older furnaces lack the energy efficiency and modern features of newer units, which often include advanced filtration, quieter operation, and programmable thermostat settings.
  • Blower Motor Failure: The blower motor is essential for circulating warm air. If this component struggles or fails, it can signal that the furnace’s overall performance is declining, and replacement might be a more appropriate solution than repair.

If you’re noticing any of these issues, it may be time to stop spending on short-term fixes. Contact Western today to schedule a furnace evaluation and get a no-obligation replacement quote.

Advantages of Choosing a Trusted Furnace Installation Company

Western stands out amongst furnace companies in Sandy, UT, for using the latest technology and methods to guarantee optimal functionality. We offer a selection of top-rated, high-efficiency furnace options and will work with you to find the best fit for your household. 

Upgrading to a modern unit from a trusted company keeps your home safe, comfortable, and energy-efficient. We also handle every detail of the installation process, so your new system runs efficiently from day one without unnecessary callbacks or adjustments.

Furnace Maintenance Sandy UT

We offer a 30-point furnace tune-up and maintenance, including comprehensive inspections, cleaning, and adjustments to prevent costly breakdowns, improve efficiency, and keep your family comfortable. Regular servicing will also save you money in the long run by lowering energy costs.

What To Expect With Our Furnace Maintenance Services?

Below is what to expect with our furnace maintenance services:

  • Thorough System Assessments: We go beyond basic inspections to fully understand your system’s performance, including airflow, ductwork, and overall efficiency. This allows us to help identify any potential problems and fix them before they increase. 
  • Customized Plans: Since every household has different heating needs, we offer customized plans tailored to your specific requirements. 
  • Advanced Diagnostic Tools: We use the latest technology and diagnostic tools to accurately inspect, diagnose, and tune your furnace. With these advancements, we can make precise adjustments as needed to enhance your heater’s efficiency and extend its lifespan. 
  • Preventive Measures & Safety Checks: Safety is one of our top priorities, so we conduct detailed safety checks, including gas line inspections, carbon monoxide testing, and heat exchange assessments. We also take preventive measures, such as cleaning and lubricating all moving parts to reduce wear and tear.

Save Big with Our HVAC Coupons

If you are searching for a bargain on HVAC services, check out our Specials Page for discounts on everything from tune-ups to repairs. Mention the offer when scheduling your appointment to secure your savings. 

Join Western Savings Club

Sign up for the Western Savings Club today and enjoy savings, priority service, and waived fees while keeping your systems running as they should be. By joining our program, you will receive the following:

HVAC Benefits: 

  • 10% off Service Repairs 
  • 5% off Duct Cleaning 
  • 10% off Indoor Air Quality Products 
  • 5% off New Equipment 

Plumbing Benefits: 

  • 10% off Service Repairs
  • 5% off Water Heaters
  • 10% off Water Conditioning 
  • Annual Plumbing Inspection with Water Tank Flush

Why Choose Western as your Furnace HVAC Contractor in Sandy UT?

Local heating contractor entering a Sandy, Utah home to perform HVAC maintenance

As your local heating contractors, we pride ourselves on integrity, professionalism, and a dedication to customer service. Here’s why Sandy residents rely on us:

  • Expert & Certified Technicians: Our licensed, insured, and background-checked technicians bring decades of experience and continuous training to every HVAC service. 
  • Transparent Pricing: We offer clear estimates with no hidden costs, allowing our customers to make informed decisions without unexpected fees. 
  • Customer-Focused Service: Our “Red Handkerchief Promise” means that we’ll do the job right the first time. This begins with on-time arrivals and a commitment to leave your home clean and comfortable.
  • 10-Year Labor Warranty: Installations include a 10-year labor and parts warranty.

Book a Trusted Furnace Contractor Near You in Sandy UT

Western specializes in complete furnace services, including repairs, installations, and ongoing tune-ups to keep your home warm during Utah’s chilly winters. Our expert team handles all aspects of the HVAC system to provide optimal performance when you need it the most. Whether you’re facing an unexpected furnace breakdown, considering a system upgrade, or looking to extend the life of your current unit, we’re here to help with prompt and reliable solutions. 

Contact us and let us help keep your home cozy and worry-free.

We serve the following zip codes in Sandy, Utah:

84047, 84070, 84092, 84090, 84091, 84093, 84094

Western Heating, Air & Plumbing

9192 S 300 W Sandy, UT 84070

United States

Open 24 Hours

Western Heating & Air Customer Reviews 

See what Sandy residents are saying about Western Heating & Air.

Western Heating, Air & Plumbing place picture
4.9
Based on 2650 reviews
powered by Google
Brent B. profile picture
Brent B.
04:02 08 Apr 26
We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.
Brent B. profile picture
Brent B.
04:02 08 Apr 26
We had Western Heating and Air install a heat pump, air conditioner, and air filtration system for our home, and we couldn't be happier. Just wish we had gone through them for the equipment we had replaced.

Everyone we dealt with was friendly, respectful, and helpful. We even got assistance applying for the appropriate rebates. Western Heating and Air took the stress from he entire process.

The indoor climate of our home is more comfortable than it has even been, and we owe it all to Western Heating and Air. In our minds, there is no reason to do business witn anyone else.
Jake Babcock profile picture
Jake Babcock
21:08 06 Apr 26
Seth was super knowledgeable, helpful, and kind!
Jake Babcock profile picture
Jake Babcock
21:08 06 Apr 26
Seth was super knowledgeable, helpful, and kind!
Joy Pickett profile picture
Joy Pickett
18:23 27 Mar 26
Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie
Joy Pickett profile picture
Joy Pickett
18:23 27 Mar 26
Dillon installed a hot water heater as well as a water softener! He did a remarkable job!! He was installing the units in a very tight area! I wasn’t even sure he would be able to get it done! Dillion is innovative and was able to do a fantastic job!! Really knows what he is doing!
Has a wonderful personality and so knowledgeable, i would value Dillion as a great installer as well as an employee!!
Thank you,
Robert Henrie
suzanne Moss profile picture
suzanne Moss
17:34 24 Mar 26
Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.
suzanne Moss profile picture
suzanne Moss
17:34 24 Mar 26
Will was efficient and very helpful. He explained why we were having a cooling problem and was careful that I knew how to fix it.
T Russell profile picture
T Russell
21:04 23 Mar 26
Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb
T Russell profile picture
T Russell
21:04 23 Mar 26
Brandon was the man. He took care of all my issues with my AC, was prompt, professional, and answered all my questions without making me feel dumb
Linda Peterson profile picture
Linda Peterson
20:02 07 Mar 26
Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson
Linda Peterson profile picture
Linda Peterson
20:02 07 Mar 26
Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me that he would be coming between noon and 4. Later I received a communiation asking if he could come earlier at 10:30 am. Seth arrived and went immedicately to work while I asked a few questions. He showed me what he had cleaned out of the drains. He was neat and clean and he left the work area neat and clean. Linda Peterson
Maria Schindler profile picture
Maria Schindler
01:13 27 Feb 26
I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.
Maria Schindler profile picture
Maria Schindler
01:13 27 Feb 26
I originally called to get a quote to have the coils and panel of my furnace cleaned. The person who answered the phone told me they had a special going where they can do a tuneup for $69.00 and that included cleaning the coils. I asked if she was sure that cleaning the coils was part of this special. She put me on hold to double check and came back and said it was part of the special. When the technician came he told me he was scheduled to do a tuneup. I mentioned the cleaning of the coils and he told me that that wasn’t included with a tuneup. Somehow a miscommunication with the scheduler.
We ended up with just having the coils cleaned. The cost was $520.00 which seemed a bit steep. However Ethan the technician was great. Showed and explained what he had to do to clean the coils. Was very efficient. Work space was clean after he finished. He did a great job. Very pleasant and respectful. Ethan deserves a 5 star rating. 3 stars because of the miss communication between scheduler and supervisor.
Bobbi Metz profile picture
Bobbi Metz
02:06 01 Dec 25
I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.
Response from the owner 16:09 01 Dec 25
Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!
Bobbi Metz profile picture
Bobbi Metz
02:06 01 Dec 25
I would like to thank Dillon when he came out to do our water heater flush that he noticed that the duct work was too low and it could cause carbon monoxide leakage so he fixed the venting so now we can walk completely underneath it and not hit our head anymore. He was totally awesome.
Response from the owner 16:09 01 Dec 25
Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!
Grace Baker profile picture
Grace Baker
22:06 29 Nov 25
Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.
Response from the owner 16:08 01 Dec 25
Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!
Grace Baker profile picture
Grace Baker
22:06 29 Nov 25
Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.
Response from the owner 16:08 01 Dec 25
Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!
Parker Anderton profile picture
Parker Anderton
01:15 27 Nov 25
Aiden was amazing
Response from the owner 16:08 01 Dec 25
Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!
Parker Anderton profile picture
Parker Anderton
01:15 27 Nov 25
Aiden was amazing
Response from the owner 16:08 01 Dec 25
Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!
Deborah Threet profile picture
Deborah Threet
17:23 25 Nov 25
Jose is the best, and i want him to come back everytime i need HVAC services.
Response from the owner 16:07 01 Dec 25
Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!
Deborah Threet profile picture
Deborah Threet
17:23 25 Nov 25
Jose is the best, and i want him to come back everytime i need HVAC services.
Response from the owner 16:07 01 Dec 25
Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again!
Gail Grove profile picture
Gail Grove
21:08 24 Nov 25
Response from the owner 16:07 01 Dec 25
Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!
Gail Grove profile picture
Gail Grove
21:08 24 Nov 25
Response from the owner 16:07 01 Dec 25
Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!
Barbara Lovell profile picture
Barbara Lovell
18:07 24 Nov 25
I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!
Response from the owner 16:06 01 Dec 25
Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!
Barbara Lovell profile picture
Barbara Lovell
18:07 24 Nov 25
I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.

Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!
Response from the owner 16:06 01 Dec 25
Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!
Courtney Stratton profile picture
Courtney Stratton
00:06 20 Nov 25
Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.
Response from the owner 19:16 20 Nov 25
Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!
Courtney Stratton profile picture
Courtney Stratton
00:06 20 Nov 25
Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.
Response from the owner 19:16 20 Nov 25
Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!
Rob Wyckhuyse profile picture
Rob Wyckhuyse
22:16 19 Nov 25
All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.
Response from the owner 14:24 10 Jan 25
Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!
Rob Wyckhuyse profile picture
Rob Wyckhuyse
22:16 19 Nov 25
All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.
Response from the owner 14:24 10 Jan 25
Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!
Steven Hall profile picture
Steven Hall
20:05 19 Nov 25
Jose and James were great - efficient and professional
Response from the owner 20:58 13 Nov 25
Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!
Steven Hall profile picture
Steven Hall
20:05 19 Nov 25
Jose and James were great - efficient and professional
Response from the owner 20:58 13 Nov 25
Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!
Tim Larsen profile picture
Tim Larsen
15:17 19 Nov 25
Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.
Response from the owner 19:15 20 Nov 25
Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!
Tim Larsen profile picture
Tim Larsen
15:17 19 Nov 25
Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.
Response from the owner 19:15 20 Nov 25
Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!
Jason D profile picture
Jason D
21:28 11 Oct 25
This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.
Jason D profile picture
Jason D
21:28 11 Oct 25
This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and included things that only they could have caused (like crimped wiring inside the unit when it wasn’t mentioned when they came in March nor any of the other times they came and they’re the only ones to access that compartment in the last eight years). My wife called me and we declined the additional services and the technician left.

When I returned home after about a week, I found an absolute mess: the furnace room door was off its hinges, there was a furnace filter propped next to the furnace, and general disarray in the space. I went to work trying to clean things up and discovered that the problems were even worse than I expected. Not only was the door of its hinges, it had actually been broken. The technician didn’t even mention it, let alone offer to fix it. The furnace filter that was propped by the furnace was mangled and torn and plastic packaging (like from a new filter) was stuffed inside it. We figured out that the one leaning there was the new filter I had installed about 6 weeks before (and did not need to be changed) and the plastic was from the spare I keep on hand. It’s a tight squeeze to get the filter in and out and requires care not to damage it. Clearly the technician wasn’t careful and simply ripped it out of its housing. Again, no mention of this from the technician and no offer to replace what he ruined.

Upon further inspection, I found that one of the seals around the PVC pipe that delivers air to the unit was not in place. I went back and looked at the pictures from the previous service (in March) and it was properly seated, which makes me question whether the technician knew what he was doing or cared at all to do the job right. I’ve canceled my service contract with Western Heating and will never utilize their services again. I’d caution you against using them as well.
Tifani Dulaney profile picture
Tifani Dulaney
21:28 13 Apr 24
Hunter was great !!! Airconditioner is all ready to go for summer
Tifani Dulaney profile picture
Tifani Dulaney
21:28 13 Apr 24
Hunter was great !!! Airconditioner is all ready to go for summer
Kevin Miller profile picture
Kevin Miller
12:41 13 Apr 24
Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left
Kevin Miller profile picture
Kevin Miller
12:41 13 Apr 24
Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left
Sasha Zoumadakis profile picture
Sasha Zoumadakis
18:57 10 Apr 24
Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!
Sasha Zoumadakis profile picture
Sasha Zoumadakis
18:57 10 Apr 24
Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!
Judy Weaver profile picture
Judy Weaver
18:46 10 Apr 24
Jose was excellent very personable and I will definitely use them again
Judy Weaver profile picture
Judy Weaver
18:46 10 Apr 24
Jose was excellent very personable and I will definitely use them again
Susan WILDE profile picture
Susan WILDE
23:29 09 Apr 24
Very professional, right on time, service was appreciated.
Susan WILDE profile picture
Susan WILDE
23:29 09 Apr 24
Very professional, right on time, service was appreciated.
Daniel Smalley profile picture
Daniel Smalley
20:00 03 Apr 24
I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!
Daniel Smalley profile picture
Daniel Smalley
20:00 03 Apr 24
I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!
Jason Childs profile picture
Jason Childs
22:26 08 Mar 24
Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.
Jason Childs profile picture
Jason Childs
22:26 08 Mar 24
Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.
Steve Osborn profile picture
Steve Osborn
04:18 29 Feb 24
We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.
Steve Osborn profile picture
Steve Osborn
04:18 29 Feb 24
We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.
Bill Henderson profile picture
Bill Henderson
01:13 26 Jan 24
Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.
Bill Henderson profile picture
Bill Henderson
01:13 26 Jan 24
Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.

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Explore Sandy Utah

Sandy, Utah, is a city in Salt Lake County with a population of 92,840. It is located about 15 miles south of Salt Lake City at the base of the Wasatch Mountains. Points of interest include Momentum Indoor Climbing, Amphitheater Park, Hidden Valley Park, and America First Field, home to Real Salt Lake. Sandy’s location makes it ideal for year-round recreation and community events.

FAQs

What county is Sandy Utah located in?

Sandy is located in Salt Lake County, in the northern part of Utah.

What public transportation options are available in Sandy?

Sandy is served by UTA (Utah Transit Authority) with light rail (TRAX), bus routes, and park-and-ride lots for commuters.

Is regular furnace maintenance necessary?

Our team recommends regular servicing to improve efficiency, prevent costly breakdowns, and extend the lifespan of your system.

How long does a furnace tune-up take?

A tune-up typically takes around 1-2 hours. Our technicians will keep you updated on the timeline and any issues as they work.

How long do furnaces last?

Furnaces last 15-20 years, but they can break down sooner without regular care and servicing.

Understanding the basics of how a furnace works helps homeowners recognize early warning signs before costly repairs become necessary.

Can I do furnace maintenance myself?

Basic tasks, like air filter changes, can be done by yourself. However, we recommend scheduling professional tune-ups annually to assess your system’s health and address any issues before they worsen.