Air Conditioning & Heating in Genola, UT
Western Heating, Air & Plumbing is a locally owned and family operated HVAC company serving the residents of Genola, UT and the surrounding areas. We offer exceptional repair, replacement and tune-up services on HVACs, furnaces and air conditioners. Our team is friendly and our technicians highly trained and certified.
We are happy to be your one-stop-shop for home comfort services! Check out some of our reviews below to find out why your neighbors choose to partner with us on their heating and cooling concerns in Genola, UT.
I would like to thank Jose S.
Jose came by to drop off a couple space heaters for us, but instead he fixed our furnace which only took him roughly 15 minutes to do.
It would’ve been a couple very cold days in the house. I appreciate all that he does.
Jose came by to drop off a couple space heaters for us, but instead he fixed our furnace which only took him roughly 15 minutes to do.
It would’ve been a couple very cold days in the house. I appreciate all that he does.
Response from the owner 16:09 01 Dec 25
Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!I would like to thank Jose S.
Jose came by to drop off a couple space heaters for us, but instead he fixed our furnace which only took him roughly 15 minutes to do.
It would’ve been a couple very cold days in the house. I appreciate all that he does.
Jose came by to drop off a couple space heaters for us, but instead he fixed our furnace which only took him roughly 15 minutes to do.
It would’ve been a couple very cold days in the house. I appreciate all that he does.
Response from the owner 16:09 01 Dec 25
Thank you for sharing your experience! We’re so glad Jose was able to quickly fix your furnace and help you avoid any issues. We’re always here when you need us!
Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.
Response from the owner 16:08 01 Dec 25
Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!Western Heating, Air & Plumbing was prompt, efficient, and polite. When Jose came to fix the issue with my heating, he was incredibly kind and helpful. He spoke to me directly and helped me understand the problem completely at my level of understanding (lower than his of course). I couldn’t have asked for better service or for a better technician! I will absolutely be using Western for all future needs.
Response from the owner 16:08 01 Dec 25
Thank you for the amazing review, Grace! We truly appreciate your trust and look forward to helping with any future needs!
Aiden was amazing
Response from the owner 16:08 01 Dec 25
Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!Aiden was amazing
Response from the owner 16:08 01 Dec 25
Thank you for the kind words, Parker! We'll be sure to pass along your appreciation to Aiden!
Jose is the best, and i want him to come back everytime i need HVAC services.
Response from the owner 16:07 01 Dec 25
Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again! Jose is the best, and i want him to come back everytime i need HVAC services.
Response from the owner 16:07 01 Dec 25
Thank you for the awesome feedback, Deborah! We're so glad to hear Jose left such a great impression. We're just a call away if you ever need us again! 
Response from the owner 16:07 01 Dec 25
Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!Response from the owner 16:07 01 Dec 25
Thank you for the 5-star rating, Gail! We're grateful for your support and happy to know you had a great experience. Let us know if there's anything else we can do for you!
I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.
Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!
Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!
Response from the owner 16:06 01 Dec 25
Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!I’ve been on Western Heating & Air’s maintenance plan for a while, and I really appreciate how thorough their whole-home inspections are. They check and service everything in my furnace room and give clear, reasonable recommendations whenever something might be out of code.
Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!
Dillon was outstanding. He was extremely knowledgeable and took the time to explain everything he saw and everything he was doing. I felt completely comfortable having him in my home, and his professionalism and clarity gave me total confidence in the work. I’ll definitely be requesting Dillon for future service appointments. Highly recommend!
Response from the owner 16:06 01 Dec 25
Thank you so much for your thoughtful review, Barbara! We’ll be sure to share your kind words with Dillon. Thank you for being a valued member of our maintenance plan—we truly appreciate your continued trust!
Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.
Response from the owner 19:16 20 Nov 25
Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!Jose and James were personable, respectful and knowledgeable. I had routine maintenance done and received good clear information and options.
Response from the owner 19:16 20 Nov 25
Thank you, Courtney! We're happy to hear Jose and James provided respectful, knowledgeable service and clear maintenance information. We appreciate your support!
All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.
Response from the owner 14:24 10 Jan 25
Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!All service technicians that have been in our home from Western Heating, Air & Plumbing over the years have been exceptional. Our recent encounter with Calvin was no different. He was totally awesome and extremely knowledgeable. He was able to explain the problem and what needed to be done to fix the unit. Thank you, Calvin, for your time and making us feel like your most important customer.
Response from the owner 14:24 10 Jan 25
Thank you, Rob, for your wonderful review! We're thrilled to hear that you've consistently had exceptional experiences with our service technicians over the years. It's great to know that Calvin met your expectations and was able to clearly explain the issues and solutions for your unit. We truly appreciate your kind words and trust in us to make you feel like a valued customer every time. Thank you for choosing Western Heating, Air & Plumbing!
Jose and James were great - efficient and professional
Response from the owner 20:58 13 Nov 25
Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!Jose and James were great - efficient and professional
Response from the owner 20:58 13 Nov 25
Thank you, Steven! We’re glad we could provide great service and value on your water heater repair. We appreciate your trust and look forward to helping you again in the future!
Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.
Response from the owner 19:15 20 Nov 25
Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!Jose S and James did a wonderful job with our HVAC equipment yesterday. They found some serious issues that needed to be corrected.
Response from the owner 19:15 20 Nov 25
Thank you, Tim! We're glad Jose S and James could help identify and correct the issues with your HVAC system. We appreciate your trust and kind words!
Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left
Kyle and Chris came yesterday to upsize my furnace return filter. They even offered to reposition it higher in the vertical duct so I don’t have to kneel down on concrete which was much appreciated. I like that the techs had everything they needed on their truck and could handle everything including handling payment. They were friendly and they never left until the job was done and cleaned up the mechanical room as they left
Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!
Micheal and Glen came out to my house today to do a tune-up on my a/c and furnace units. I was so impressed by how professional and knowledgeable they are. My units are 21+ years old and have probably never been serviced. I was not prepared for good news regarding them but wanted to see if I could get a little more time before having to replace them. Michael walked through everything with me in great detail taking pictures and videos so I could see what he and Glen were seeing as well. They answered all my questions and were very honest about what they could and could not do to repair the units, which I appreciated greatly. I have never experienced this level of customer service with any other repair company in my life. I’m so impressed! I highly recommend Western for all your HVAC and plumbing needs. You won’t be disappointed. Thanks for everything Michael and Glen you guys are amazing!!!
I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!
I recently used Michael for an HVAC tune up, and I was impressed. He arrived on time, was highly knowledgeable, and explained everything clearly. He worked through my system efficiently and gave me tips on maintaining my system. Michael was professional and easy to talk to, answering all my questions (and I really like asking questions). Highly recommend him for his efficient and informative service!
Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.
Our furnace had an issue. Western Heating and Air came right out to get it fixed. Their tech Hunter was AWESOME!!!!! Took time to explain everything. No hidden costs. Very friendly. Very knowledgeable. I’m sure all their techs are great but if you can request Hunter.
We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.
We have been very pleased with all the service technicians who have serviced our equipment, and were similarly happy with Carson, who came this week to check our furnace. He was thorough in checking all the required items on the service checklist, and as I like to understand what the work, Carson explained what he was doing and why, and how the system functioned. We regretted that we couldn’t justify purchasing some of the equipment recommended to improve the furnace operation, but it was a five-star experience. Thank you, Western, for the excellent technicians you have sent us, and thank you Carson, for your pleasant and thorough assistance.
Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.
Wonderful experience with Mark, Shawn and Brenan. They were prompt, courteous and professional. Furthermore we appreciate their transparency, work ethic, honesty and commitment to their craft. Great people equal great results.
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